Service Action: Non-Start - Body Control Module/Gateway Module (BCM/GWM) Update (H193NAS2)

SERVICE ACTION: NON-START - BODY CONTROL MODULE/GATEWAY MODULE (BCM/GWM) UPDATE

TECHNICAL SERVICE BULLETIN

AFFECTED VEHICLE RANGE

MODEL:	MODEL YEAR:	VIN:	ASSEMBLY PLANT:
I-PACE (X590)	2019	F60001-F72491	Graz (Austria)

MARKETS

NORTH AMERICA

CONDITION SUMMARY

SITUATION: 

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the vehicle may not start due to a Body Control Module/Gateway Module (BCM/GWM) signal not being received.

ACTION: 

Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the Diagnostic/Workshop Procedure detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.

Affected vehicles already in the hands of customers should be updated at the next available opportunity.

PARTS

No parts required.

SPECIAL TOOLS

Jaguar Land Rover-approved Battery Power Supply

Jaguar Land Rover-approved diagnostic equipment with latest PATHFINDER software

WARRANTY

At the time of confirming a booking for vehicle repair, make sure that all open Recall and Service Actions are identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.

Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will result in payment of the stated time. The SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.

Repair procedures are under constant review and therefore times/prices are subject to change; those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.

This program is valid for a limited time only. Warranty claims with a repair date prior to the February 28, 2021, closure date must be submitted or payment within 30 calendar days of completion of the repair.

PROGRAM CODE	OPTION CODE	DESCRIPTION	SRO	TIME (HOURS)	PART NUMBER/SUNDRY CODE	QUANTITY/VALUE
H193	A	Body Control Module/Gateway Module (BCM/GWM) - Update ECU	86.98.05	0.2	-	-
H193	B	Body Control Module/Gateway Module (BCM/GWM) - Update ECU Drive in/drive out	86.98.05 10.10.10	0.2 0.2	- -	- -

Normal Warranty policies and procedures apply.

DIAGNOSTIC PROCEDURE: PATHFINDER

1. Connect the Jaguar Land Rover-approved battery power supply to the vehicle startup battery.
2. NOTE: The Jaguar Land Rover-approved diagnostic equipment must be loaded with PATHFINDER version 225 (or later).

   Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new session.

3. NOTE: The Jaguar Land Rover-approved diagnostic equipment will read the correct Vehicle Identification Number (VIN) for the current vehicle and automatically take the vehicle out of Transit mode (if required).

   Follow the on-screen prompts.

4. Select ECU Diagnostics. 
5. Select Gateway Module 'A' [GWM]. 
6. Select Update ECU. 
   1. Follow the on-screen instructions until the application finishes successfully.
   2. Go to the next Step.
7. Select Service. 
8. Select Body Control Module [BCM]: Vehicle reset. 
   1. Follow the on-screen instructions until the application finishes successfully.
   2. Go to the next Step.
9. Select ECU Diagnostics. 
10. Select All DTCs. 
11. Select Clear All DTCs. 
    1. Follow the on-screen instructions until the application finishes successfully.
    2. Go to the next Step.
12. Exit the current session.
    1. If required, reset the vehicle to Transit mode. 
    2. Select the Exit  icon.
13. Disconnect the diagnostic equipment and battery power supply from the vehicle.