Powertrain Control Module (Pcm) Software Update P0496-00 (H422V2)
Reference number: H422V2
Supersedes refnos: H422
POWERTRAIN CONTROL MODULE (PCM) SOFTWARE UPDATE P0496-00
SERVICE CAMPAIGN BULLETIN
| JAGUAR: | 2017-2020 F-PACE (X761), F-TYPE (X152); 2017-2019 XE (X760); 2017-2020 XF (X260); 2017-2019 XJ Range (X351) |
DESCRIPTION OF ISSUE
A potential concern has been identified on specific vehicles within the above vehicle range.
On certain 2017 model year to 2020 model year Jaguar vehicles the Malfunction Indicator Lamp (MIL) may illuminate if the vehicle is refueled within 15 seconds of turning the engine off. Diagnostic Trouble Codes (DTC) P0496-00 may be set in the PCM.
ACTION TO BE TAKEN
At the next opportunity, you are requested to repair the vehicle.
Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty Portal will be updated to reflect only those vehicles affected.
An owner may indicate that a repair has already been completed for this concern, in which case the full cost of the repair should be reimbursed. Refer to the warranty section of this campaign for details of the Customer Reimbursement and Related Damage Process. At the time of confirming a booking for a vehicle repair, make sure you check the Warranty Portal to confirm if there are any other outstanding campaigns, to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed in one visit.
FOR THE ATTENTION OF NORTH AMERICAN TERRITORIES ONLY:
Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your JLR retailer/authorized repairer. Unsold vehicles must be repaired prior to handover of the vehicle for retail sale.
Yours faithfully
Steve Oldham
Global Customer Care Quality Director