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Safety Recall G25 - Reprogram TIPM - Engine Stalling (CG25)

Publication date: 2007-07-10
Reference number: CG25

SAFETY RECALL G25 - REPROGRAM TIPM - ENGINE STALLING

SAFETY RECALL G25 - REPROGRAM TIPM - ENGINE STALLING

SERVICE CAMPAIGN BULLETIN

Reference Number(s): G25, Date of Issue:  January, 2007
DAIMLER CHRYSLER CANADA: 2007 (JK) Jeep® Wrangler, (KA) Dodge Nitro

SERVICE INFORMATION

MODELS: 2007 (JK) Jeep® Wrangler 

2007 (KA) Dodge Nitro 

NOTE: This recall applies only to the above vehicles built through January 22, 2007 (MDH 01-22-00).
NOTE: Wrangler models with a disconnecting stabilizer bar (sway bar) option (sales code SHG) require additional unique steps in the flash procedure.

RECALL AND PARTS INFORMATION

Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached  Canadian Recall Notification for service instructions and parts information.

This Canadian Recall Notification can also be found in DealerCONNECT - See below:

DealerCONNECT > Service > In the Repair section TechCONNECT > [+]30 - CANADIAN RECALLS 

The V.I.N. range for vehicles involved in this campaign is as follows:

1J4FA54147L100337 - 1J4FA54177L155252

1D8GT28K17W500359 - 1D8GU28K17W634625

DEALER VIN LISTS LOCATED IN DEALERCONNECT - GLOBAL RECALL SYSTEM (GRS)

GRS  has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to DaimlerChrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.

To use the GRS  in DealerCONNECT, you first need to click on the Service  tab and then in the Repair section  click on Global Recall System.  Your dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.

To: All Dealers of DaimlerChrysler Canada Inc. 

SUBJECT: SAFETY RECALL G25 - REPROGRAM TIPM - ENGINE STALLING 

MODELS: 2007 (JK) Jeep® Wrangler 

2007 (KA) Dodge Nitro 

NOTE: This recall applies only to the above vehicles built through January 22, 2007 (MDH 01-22-00).

Recall information for Canadian Dealers is now available on DealerCONNECT

See Group 30 - CANADIAN RECALLS

DealerCONNECT > Service > Repair > TechCONNECT > Group 30 - CANADIAN RECALLS

NOTE: Wrangler models with a disconnecting stabilizer bar (sway bar) option (sales code SHG) require additional unique steps in the flash procedure.

Details of this service action are explained in the following section.

IMPORTANT: Some of the involved vehicles may be in your new/used vehicle dealer inventory. Be sure to complete the recall service on these vehicles before retail delivery.

VEHICLE LIST

Involved Dealers

Each dealer to whom involved vehicles in this recall were invoiced (or current dealer at the same location) has available through DealerCONNECT a Dealer Vehicle Listing arranged in Vehicle Identification Number (VIN) sequence. Available names and addresses known to DaimlerChrysler Canada are also listed. These lists are for use by dealers to arrange for service of involved vehicles.

DealerCONNECT>Service>Reports & Information>Global Recall System>Recall & Selection Criteria

Non-Involved Dealers

If no VIN list is available in DealerCONNECT for your dealer code, then this letter is for your information and to assist you in providing the recall service to transient owners or other involved vehicles, which you may encounter. THE SUCCESS OF RECALL COMPLETION WILL BE GREATLY HELPED BY GOOD DEALER FOLLOW-UP. 

OWNER NOTIFICATION AND SERVICE SCHEDULING

All owners of involved vehicles known to DaimlerChrysler Canada are being notified of the service requirement by first class mail. They are requested to schedule service appointments with their dealers at the earliest possible date. A copy of the notification letter is attached.

A Service Authorization Card is enclosed with each customer letter. Owners are instructed to present the card to their dealer at the time of recall service.

Service Authorization Cards for each vehicle whose owner is not known to DaimlerChrysler Canada will be mailed to the dealer to whom the vehicle was invoiced (or the current dealer at the same location) for dealer follow-up.

NOTE: Every dealer is responsible for scheduling of campaign service for all involved vehicles upon request. At the time of ANY SERVICE, enter the vehicle VIN into DealerCONNECT VIP for outstanding recalls.  Advise the customer of any recalls which are still outstanding  and offer to do the repairs  (schedule a future service appointment if parts are not available). This action will help toward our common goal of completing the recalls, and will contribute to overall customer satisfaction.

DealerCONNECT>Service>Writeup>VIP>Single VIN Inquiry>Recall Tab 

VEHICLE LISTS, GLOBAL RECALL SYSTEM, VIP AND DEALER FOLLOW UP

All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) at the time of recall implementation for dealer inquiry as needed.

GRS provides involved dealers with an updated  VIN list of their incomplete  vehicles. The owner's name, address and phone number are listed if known. Any incorrect owner information should be updated using the owner update application in DealerCONNECT

DealerCONNECT>Sales>Sales Reporting>Time of Sales Reporting>Used Sales>Owner Update 

To use this system, click on the "Service"  tab and then click on "Global Recall System."  Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, postal code, or VIN sequence.

Dealers must  perform this repair on all unsold vehicles before  retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.

NOTE: Recall VIN lists may contain confidential owner name and address information that was obtained from the Provincial Registrars Offices as well as other sources. Use of this information is permitted for recall purposes only and is strictly prohibited from all other use.

COMPLETION STATUS REPORTING

When a vehicle has been serviced, submit your claim through DealerCONNECT. Your completion will automatically be recorded in Windsor and in a few days, the VIN will be removed from the GRS.

Check the name and address on the Service Authorization Card  and if there are any changes, complete customer name and address update in DealerCONNECT.

SERVICE PROCEDURE

NOTE: Either StarSCAN or StarMOBILE can be used to perform this recall. This procedure must be performed using software release 8.01 or higher. If the reprogramming flash for the TIPM is aborted or interrupted, the TIPM must be replaced.

A. Program the TIPM using StarSCAN

  1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge.
    NOTE: Use an accurate stand alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause an unsuccessful flash. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.
  2. Connect the CH9410 StarSCAN ethernet cable to the StarSCAN and the dealer's network drop.
  3. Connect the CH9404 StarSCAN vehicle cable to the StarSCAN and the vehicle.
  4. Place the Ignition in the "RUN"  position, then Power "ON"  the StarSCAN.
  5. Retrieve the old TIPM part number using the procedure below:
    1. With the StarSCAN on the "Home"  screen, select "ECU View". 
    2. Touch the screen to highlight "TIPMCGW Central Gateway"  in the list of modules.
    3. Select "More Options". 
    4. Select "ECU Flash". 
    5. Record the old TIPM "Part Number"  displayed at the end of the "Resident flash file for" statement near the top of "Flash PCM"  screen for later reference.
  6. Download the flash file from the internet to the StarSCAN. With the StarSCAN on the "Flash TIPMCGW"  screen, follow the procedure below:
    1. Select "Browse for New File".  Follow the on screen instructions.
    2. If the newly downloaded flash file "Part Number" displayed is the same as the number recorded in Step 5e  , then the TIPMCGW is up to date. Continue to Step 9  .
    3. Highlight the listed calibration on the StarSCAN screen.
    4. Select "Download to Scantool". 
    5. Select "Close"  after the download is complete, then select "Back". 
    6. Highlight the listed calibration.
    7. Select "Update Controller"  and follow the on screen instructions.
    8. When the update is completed, select "OK". 
  7. For Wrangler models with a disconnecting stabilizer bar (sway bar) option  , perform the following steps to clear Active Fault Code U1159 (Loss of communication with Automatic Sway Bar System) from the TIPM.
    NOTE: If the sway bar warning light in the instrument cluster begins to blink after the TIPM software has been updated, Active Fault Code U1159 must be erased.
    1. Go to the "ECU View" screen.
    2. Select "ASBS Automatic Sway Bar System"  from the menu.
    3. Select "Misc. Function". 
    4. Select "Reset ECU". 
    5. Press the "Start"  button.
    6. Press the "Next"  button.
    7. Press the "Finish"  button.
    8. Press the "Back"  button.
  8. Clear any Diagnostic Trouble Codes (DTCs) as follows:
    NOTE: Due to the TIPM programming procedure, DTC(s) may be set in other modules (PCM, TCM, FDCM, ABS, BCM, MIC, WCM, etc.) within the vehicle, if so equipped. Some DTC's may cause the MIL to illuminate.
    1. From the "Home"  screen select "System View". 
    2. Select "All DTCs". 
    3. Press "Clear All Stored DTCs"  if there are any DTCs shown on the list.
  9. Turn the ignition key to the "OFF"  position and remove the StarSCAN unit, StarSCAN cable, and battery charger from the vehicle.

B. Reprogram the TIPM Module Using StarMOBILE

NOTE: The StarMOBILE can be used in Standalone mode when reprogramming all involved models except Wranglers equipped with a disconnecting stabilizer bar (sway bar) (sales code SHG). StarMOBILE must be used in the connected mode to reprogram Wrangler models with the disconnecting stabilizer bar (sway bar) option.
  1. Open the hood and install a battery charger. Verify that the charging rate provides approximately 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge.
    NOTE: Use an accurate stand alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause an unsuccessful flash. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.
  2. Connect the StarMOBILE scan tool to the vehicle data link connector located under the steering column and turn the ignition key to the "RUN"  position.
  3. Power ON the StarMOBILE scan tool.
  4. Connect the CH9410 ethernet cable to the StarMOBILE and the dealer's network drop.
  5. From the desktop, launch the "StarMOBILE Desktop Client" software.
  6. Establish a connection with the StarMOBILE scan tool.
  7. Select "Flash Download". 
  8. Select "Next"  and then enter your ID and password.
  9. Enter the vehicle information (manually or use the automatic function).
  10. Highlight the required flash file and select "Download to Client". 
  11. Select "BACK"  then select "ECU View". 
  12. Select "TIPMCGW Central Gateway". 
  13. Select "More Options". 
  14. Select "ECU Flash". 
  15. Select "Manage Files". 
  16. Highlight downloaded flash file.
  17. Select "Copy to SM Device"  and then follow the screen prompts.
  18. Disconnect the ethernet cable from the StarMOBILE scan tool.
  19. Turn off the StarMOBILE scan tool and then restart the scan tool.
    NOTE: The StarMOBILE scan tool must be shut down and restarted to unlock the flash.
  20. From the "System Status" screen press the "Exit"  button.
  21. From the "Main Menu" select "Enter Standalone Diagnostic Mode"  and press the select button.
  22. Select "ECU View"  and press the select button.
  23. Highlight "TIPMCGW"  and press the select button.
  24. Select "FLASH ECU"  and press the select button.
  25. Compare the highlighted software part number with the software part number displayed at the top of the screen.
    • If the part numbers are the same, the module is up to date and reprogramming is not required.  Continue to Step 28  .
    • If the software part numbers are different, press the select button to reprogram the module.
  26. When the flash is complete, press the "OK"  button.
  27. Clear any Diagnostic Trouble Codes (DTCs) as follows:
    NOTE: Due to the TIPM programming procedure, DTC(s) may be set in other modules (PCM, TCM, ABS, BCM, MIC, WCM, etc.) within the vehicle, if so equipped. Some DTC's may cause the MIL to illuminate.
    1. From the "Standalone Home" screen highlight "All DTC's"  and then press the select button.
    2. Highlight "Clear All Stored"  and then press the select button.
    3. Follow the screen prompts on the StarMOBILE screen.
  28. Turn the ignition key to the "OFF"  position and remove the StarMOBILE unit, StarMOBILE cable, and battery charger from the vehicle.

PARTS INFORMATION

No parts are required to perform this service procedure.

SPECIAL TOOLS

The following existing special tools may be required to perform this repair: 

* Part of CH9400 kit.

REIMBURSEMENT

When the campaign service is completed, submit your claim using DealerCONNECT. The recall number can be identified from the Customer's Service Authorization Card or from DealerCONNECT. 

Use one of the following Labour Operation Numbers and Time Allowances for reimbursement and add the cost of the campaign part(s) to your claim.

LABOUR OPERATION NUMBER AND TIME ALLOWANCE

  Labour Operation Number  Time Allowance 
Totally Integrated Power Module Update Previously Performed 08G25181 0.2 hours
Reprogram Totally Integrated Power Module 08G25182 0.3 hours

Please follow the above reimbursement procedure. Failure to do so will result in a delay in processing your claim.

If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager (SPDM) or Business Centre.

Yours very truly,

DaimlerChrysler Canada Inc. 

J.D. Kiritsis

National Service and Parts Manager

SAFETY RECALL G25 - REPROGRAM TIPM - ENGINE STALLING

Dear DaimlerChrysler Canada Vehicle Owner:

PLEASE CALL YOUR SELLING DAIMLERCHRYSLER CANADA DEALER AS SOON AS POSSIBLE TO ARRANGE FOR A SERVICE APPOINTMENT TO CORRECT A POTENTIAL SAFETY DEFECT ON YOUR VEHICLE, AS SHOWN ON THE ENCLOSED RECALL SERVICE AUTHORIZATION CARD. 

DaimlerChrysler Canada Inc. has determined that a defect, which relates to motor vehicle safety, exists in some 2007 model year Dodge Nitro and Jeep® Wrangler models. 

The problem is...  The Totally Integrated Power Module (TIPM) on your vehicle was programmed with software that may allow the engine to stall under certain operating conditions. This could cause a crash without warning.

What DaimlerChrysler and your dealer will do...  DaimlerChrysler will repair your vehicle free of charge. To do this, your dealer will reprogram your vehicle's Totally Integrated Power Module. The work will take about 1/2 hour to complete. You will not be charged for this service.  However, additional time may be necessary depending on how dealer appointments are scheduled and processed.

What you must do to ensure your safety...  Simply contact your selling dealer  right away to schedule a service appointment, and  at the same time provide your dealer with the vehicle VIN number (shown on the enclosed Service Authorization Card). On the day of your appointment, take the enclosed Service Authorization Card with you and give it to your dealer. 

If you need help...  If you are unable to return to your selling dealer, any authorized DaimlerChrysler Canada dealer can perform this service.

Should you experience any difficulty in obtaining this recall service, please contact DaimlerChrysler Canada Customer Service at 1-800-465-2001 (English) or 1-800-387-9983 (French). We will take the necessary steps to ensure prompt servicing of your vehicle.

This notice is sent to you in accordance with the Canada Motor Vehicle Safety Act.

If your name and address as shown on the enclosed Service Authorization Card is incorrect in any way or if you no longer own this vehicle, please detach the mail-in portion of the card, fill in the correct or new information, sign and mail it. Postage will be paid by DaimlerChrysler Canada Inc. Your input is needed to update our records. Information can also be updated on our web page at: http://www.daimlerchrysler.ca/owner  (English) or http://www.daimlerchrysler.ca/proprietaires  (French).

We regret any inconvenience this action may cause you. However, we believe that you understand our concern for motor vehicle safety and for your continuing satisfaction with our products.

Thank you for your attention to this important matter.

Yours very truly,

DaimlerChrysler Canada Inc. 

National Service and Parts Manager

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