Flash: Transmission Control Module (TCM) Updates (21-030-19)

WARNING: This page is about the Compass Latitude, Eng CD ED6, which is a different variant/trim than selected.

Publication date: 2019-05-31
Reference number: 21-030-19

FLASH: TRANSMISSION CONTROL MODULE (TCM) UPDATES

TECHNICAL SERVICE BULLETIN

Reference Number(s): 21-030-19, Date of Issue: May 31, 2019

CHRYSLER:	2018 Jeep Compass (MP)
GROUP:	21 - Transmission and Transfer Case

OVERVIEW

This bulletin involves reprogramming the TCM with the latest available software.

MODELS

MODELS CHART

2018

(MP)

Jeep Compass

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA.

NOTE: This bulletin applies to vehicles equipped with a 2.4L I4 Zero Evap Multiair Engine W/ESS (Sales Code EDE), or a 2.4L I4 Multiair Engine (Sales Codes EDD or ED6) and a 9-Spd 9HP48 Auto Transmission (Sales Code DF5).

SYMPTOM/CONDITION

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:

P0780 - Gear Shift Malfunction.
P1DD2 - Torque Request Signal From TCM Denied.

Customers may also experience one or more of the following:

A bump feeling and high engine RPMs.
The vehicle going into limp home mode.

DIAGNOSIS

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom/conditions, other than the one listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

If the customer describes the symptom/condition listed above or if the technician finds the DTC, perform the Repair Procedure.

REPAIR PROCEDURE

NOTE: The Powertrain Control Module (PCM) must be updated to the latest available software at the conclusion of this repair procedure. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding updating the PCM software.

NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process.

NOTE: If this flash process is interrupted/aborted, the flash should be restarted.

Reprogram the TCM with the latest software. Detailed instructions for flashing control modules using the wiTECH Diagnostic Application are available by selecting the applications HELP tab.
Clear any DTCs that may have been set in other modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow them to be cleared.
Verify the PCM is programmed with the latest available software. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding updating the PCM software.

POLICY

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE

TIME ALLOWANCE CHART

Labor Operation No:	Description	Skill Category	Amount
18-19-05-LY	Module, Transmission Control (TCM) - Reprogram (0 - Introduction)	2 - Automatic Transmission	0.2 Hrs.

NOTE: The expected completion time for the flash download portion of this procedure is approximately 5 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.

FAILURE CODE

The dealer must use failure code CC with this Service Bulletin.

If the customer's concern matches the SYMPTOM/CONDITION identified in the Service Bulletin, failure code CC is to be used.
When utilizing this failure code the 3C's (customer's concern, cause and correction) must be provided for processing Service Bulletin flash/reprogramming conditions.

FAILURE CODE CHART

CC	Customer Concern