Flash: Powertrain Control Module (Pcm) Updates (18-062-21 REV. A)

Publication date: 2022-05-05
Reference number: 18-062-21 REV. A
Supersedes refnos: 18-004-22, 18-004-22 REV. A, 18-062-21

FLASH: POWERTRAIN CONTROL MODULE (PCM) UPDATES

TECHNICAL SERVICE BULLETIN

Reference Number(s): 18-004-22 REV. A, Date of Issue: May 05, 2022

CHRYSLER:	2021 (WL) Jeep Grand Cherokee
GROUP:	18 - Vehicle Performance

Superceded Bulletin(s): 18-004-22, Date of Issue: January 06, 2022

NOTE: This bulletin supersedes Technical Service Bulletin 18-004-22, date of issue January 6, 2022, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.

OVERVIEW

This bulletin involves reprogramming the PCM with the latest available software.

The PCM software update is also being released as a generic release to support PCM replacement only in service (North America only).

MODELS

MODELS CHART

2021

(WL)

Jeep Grand Cherokee

NOTE: This bulletin applies to vehicles within the following markets/countries: North America and EMEA.

NOTE: This bulletin applies to vehicles equipped with a 3.6L V6 24V VVT Engine UPG I W/ESS (Sales Code ERC).

SYMPTOM/CONDITION

This software enables the following functions:

Active Vehicle Speed Limiters (AVSL) (EMEA only) .
Intelligent Speed Assist (ISA) (EMEA only) .

DIAGNOSIS

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

If the customer describes the symptom/condition listed above or if the technician finds the DTC, perform the Repair Procedure.

REPAIR PROCEDURE

NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process.

NOTE: If this flash process is interrupted/aborted, the flash should be restarted.

NOTE: If this is a North America vehicle, there are no fixes for customer facing symptoms contained in this software.
Only if PCM replacement is necessary should the module need updated with this software. Refer to the detailed service procedures available in DealerConnect> Service Library under: Service Info> 08 - Electrical/8E - Electronic Control Modules/Module, Powertrain Control (PCM)/Removal and Installation.

Is this an EMEA vehicle?
- YES>>> Proceed to Step 2 .
- NO>>> This Bulletin does not apply. Normal diagnosis should be performed.
Reprogram the PCM with the latest software. Detailed instructions for flashing control modules using the wiTECH Diagnostic Application are available by selecting the application's "HELP" tab (EMEA only) .
Clear any DTCs that may have been set in any modules due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow them to be cleared.

POLICY

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE

TIME ALLOWANCE CHART

Labor Operation No:	Description	Skill Category	Amount
18-19-06-F2	Module, Powertrain Control (PCM) - Reprogram (EMEA Vehicles Only) (0 - Introduction)	1 - Engine Repair and Performance	0.2 Hrs.

NOTE: The expected completion time for the flash download portion of this procedure is approximately 6 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.

FAILURE CODE

The dealer must use failure code CC with this Technical Service Bulletin.

If the customer's concern matches the SYMPTOM/CONDITION identified in the Technical Service Bulletin, failure code CC is to be used.
When utilizing this failure code, the 3C's (customer's concern, cause and correction) must be provided for processing Technical Service Bulletin flash/reprogramming conditions.

FAILURE CODE CHART

CC	Customer Concern