Description And Operation

The Mopar® Connect Telematic Box package comprises the following vehicle remote monitoring and control services:

• my:Assistant  - For calling for help in case of accident, breakdown or theft of the vehicle
• my:RemoteControl  - For finding and monitoring the vehicle at all times
• my:Car  - For monitoring and taking care of the vehicle
• my:Journey  - For monitoring the journeys made by the vehicle

The following shows the functions performed and accessibility for every service for private customers, however, the contents available for fleet vehicles may be different.

Mopar® Connect Telematic Box 

The Mopar® Connect Telematic Box system is a kit composed of a control unit, a relay switch (left-hand drive versions only) and dedicated wiring.

The Mopar® Connect Telematic Box system may be ordered during the vehicle purchase phase as Opt. 0FD (Private customers) or Opt. 03X (Italy fleets) or Opt. 0K9 (fleets abroad) or as an accessory from the ePer Accessories catalogue.

The applicability of the accessory is limited to some versions/series/markets; see ePer Accessories catalogue for details.

The kit (control unit, relay switch and wiring) will be installed by:

• FCA through suppliers for fleet cars; installation carried out in the logistics compound
• the dealership during Pre-Delivery Inspection (PDI) for vehicles intended for private customers

OPERATIONS AT THE DEALERSHIPS 

Installation and service for the Mopar® Connect Telematic Box system:

• For private customers, installation and service can be provided by authorized workshops.
• For fleet vehicles, servicing must be done at an Authorized Workshop in the event of a malfunction in the system installed on the vehicle.

Installation and service for Mopar® Connect Telematic Box system components:

In the event that service is required on Mopar® Connect Telematic Box system components, refer to the following information given in the Diagnosis and Procedures Service Information.

• For diagnosis, refer to BOX, MOPAR CONNECT TELEMATIC, DIAGNOSIS AND TESTING .
• For installation, refer to BOX, MOPAR CONNECT TELEMATIC, REMOVAL AND INSTALLATION .

Installing and Testing the Telematic Box

It is absolutely necessary to carry out the Telematic Box test, not only in order to verify that it is operating correctly, but also because only by testing it will the T-box be registered in the system and correctly associated with the vehicle on which it is installed.

To get the test application for the Mopar® Connect Telematic Box, connect to the Link.e.entry  portal, select the "Useful Links" tab, select "MOPAR Connect" and choose the "Test - Operation check" option.

The application has been updated by introducing some important changes to optimize the test procedure execution and duration.

For the maximum efficiency following these changes, the installation must be organized as follows:

1. Start the test procedure by entering the car VIN and the T-Box serial number to register the T-Box.
2. Install and fasten the T-Box.
3. Complete the test procedure.

The changes introduced include:

• Introduction of a test start phase, to be performed before installing the Telematic Box on the vehicle, and a second post-installation phase, during which the previously started test is continued to completion (this change is also mentioned in the new version of the installation procedure for the full Installation Kit - T-Box, 5580B11).
• Addition of a button to return to the main screen and leave the testing on hold.
• Addition of a wait bar in the engine start disable step to clearly highlight the need to wait 120 seconds from the last key-off before the command can be given.
• Optimization of the diagnostics check step.
• Introduction of a new "Remote command test" step that groups the boot opening and flashing light checks.

Troubleshooting 

If necessary, the workshop can open a TeSeO Ticket to request assistance.

PARTS AVAILABILITY