FM/AM Broadcasting

WARNING: This page is about a different car, the 2019 Kia Soul EV. However, it is still accessible from the selected car via links, so may be relevant.

Features/Misdiagnose cases

Inspection	Description
(1) System features	Last played channel will continue to play after IGN ON (Last memory) BSM (Best Station Memory) mode picks strongest radio reception
(2) Vehicle Parts configuration (Radio antenna type and configuration)	Courtesy of KIA MOTORS AMERICA, INC.
(3) Misdiagnose cases	Check battery drain and B/U voltage shutdown → Last played channel may change Poor reception area → Noise due to poor reception area (Not H/U defect) Vehicle modification noise → Remove any modification before testing

System features

* Vehicle parts

When ACC On, last radio channel at ACC Off should be played (Last memory)
When radio channel is automatically searched (Seek/Stop), radio broadcasting should be well received

Fig 1: Vehicle Parts Location

Courtesy of KIA MOTORS AMERICA, INC.

Sirius XM Reception

Inspection	Description
(1) Duplicate issue	Audio output on other mode (CD, Media) If same issue occurs in different mode, check sound (Refer to "SOUND TROUBLE SHOOTING GUIDE ") Radio continues to play last played channel (frequency) before turning IGN off If last played channel is changed, check battery drain B/U voltage shutdown → Last played channel may change Radio channel (Frequency) issue when using Seek/Stop button? Part defect if Seek/Stop button fails to receive signal in a good reception environment (Antenna, H/U, feeder cable, etc.)
(2) External/Environmental Issue Poor reception area Black box Cable connection	Move to better reception environment (Poor reception area) If this issue continues, proceed with step 2 below Information Bad reception by circumstances Fig 2: Moving Better Reception Environment (Poor Reception Area) Courtesy of KIA MOTORS AMERICA, INC. Black box (vehicle modification noise) Remove power on black box (Especially rear) and re-test Engineering mode > Care > Vehicle I/F Test/Radio (Confirm reception using different vehicles) Check reception on good reception environment: Normal if above 30db Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
(2) External/Environmental Issue Poor reception area Black box Cable connection	4. Check antenna cable and connection if the value for step 3 is below 30db Check antenna location and type Information Examples of defect of antenna and cable Courtesy of KIA MOTORS AMERICA, INC.
(3) Defect caused by Ext. parts	If antenna connection is good, replace antenna and feeder cable and re-test (Use certified antenna)
(4) Check H/U defect	If this issue continues, replace H/U and re-test