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Service Action - Vehicle Enhancement Program (SB036)

Publication date: 2006-11-27
Reference number: SB036
Supersedes refnos: SB024, SB025, SB027, SB034

SERVICE ACTION - VEHICLE ENHANCEMENT PROGRAM

SERVICE ACTION - VEHICLE ENHANCEMENT PROGRAM

SERVICE CAMPAIGN BULLETIN

Reference Number(s): SB034-SB036, Date of Issue:  November 27, 2006
LAND ROVER: Land Rover LR3; Range Rover Sport; Range Rover
ISSUE: 5
AFFECTED VEHICLES: Land Rover LR3 (LA) VIN: 5A000259 to 6A390949; Range Rover Sport (LS) VIN: 6A900129 to 6A956539; Range Rover (LM) VIN: 6A192814 to 6A235003
NOTE: 2006 RANGE ROVER (LM) VEHICLES ARE NOW COVERED BY THE CAMPAIGN

CONDITION SUMMARY

COMBINED REPAIR PROCESS TO ENHANCE ALL VEHICLES 

CAUTION: The latest Patch File to IDS DVD 104 (Patch 2) must be used to update all vehicles covered by this Service Action.
  • For Range Rover (LM) vehicles DVD104 Patch 2 is the only  software level which will provide the desired software upgrades.
  • For LR3 (LA) and Range Rover Sport (LS) the DVD104 (Patch 2) software provides the best  software level upon its release and should henceforth be the only  software level used for the upgrades.
NOTE: This Service Action supersedes Service Actions B024, B025 and B027. Refer to Service Alert SA06WA04 regarding the closing procedure where claim submission parameters were specified for these three Service Actions. This Service Action is valid for two years only. Repairs must be complete and Warranty Claims accepted for payment prior to the expiry date of this Service Action on 05 June 2008.

Situation:  Land Rover is conducting a vehicle enhancement program on LR3, Range Rover Sport and Range Rover vehicles. At elevated temperatures the spring return force on the air suspension compressor exhaust valve is insufficient to overcome the friction forces, which can lead to the exhaust valve not closing properly. This results in a leak path in the air suspension system and result in an 'Air Suspension fault' message. LR3 and Range Rover Sport vehicles will also have an air suspension warning lamp illuminated. Other vehicle and software enhancements will be performed as part of this combined Service Action.

Action:  The Service action covers the following areas:

The updates are detailed in the table below along with the relevant vehicle information.

MODEL VIN RANGE

Vehicle Enhancement Actions Model VIN Range
Electronic Air Suspension Compressor Upgrade (includes upgrade ride level control module software) LR3 5A000259 to 6A374589
Range Rover Sport 6A900109 to 6A937698
Range Rover 6A198058 to 6A222277
Upgrade Powertrain Control Module Software LR3 5A000259 to 6A390949
Range Rover Sport 6A900109 to 6A956539
Range Rover 6A192814 to 6A235003
Upgrade Transmission Control Module Software Range Rover NA 6A192814 to 6A235003
Upgrade Transfer Case Control Module Software LR3 5A000259 to 6A390949
Range Rover Sport 6A900109 to 6A956539
Upgrade Heating Ventilation and Air Conditioning Control Module Software LR3 5A000259 to 6A390949
Range Rover Sport 6A900109 to 6A956539
Upgrade Instrument Pack Control Module Software LR3 5A000259 to 6A390949
Range Rover Sport 6A900109 to 6A956539
Environmental Box (E-Box) Sealing Grommet Check LR3 5A000259 to 6A374589
Upper Tailgate Support Fixing torque, rattle repair LR3 5A000259 to 6A374836
NOTE: In order to monitor the vehicles repaired it will be necessary to follow two unique campaign procedures and to make two separate warranty claims for the required repairs:
  • B034 is to be used to claim for the air suspension compressor upgrade.
  • B036 is to be used for all of the other enhancement actions required.

Refer to the specific procedure section below for relevant warranty details for each campaign element. Warranty claims should be submitted in accordance with the current Land Rover Warranty Policy and Procedures Manual and its amendments, unless stated otherwise in this Service Action.

B034 - Air Suspension Compressor Repair

AFFECTED VEHICLE RANGE

Land Rover LR3 (LA) VIN: 5A000259 to 6A374589 

Range Rover Sport (LS) VIN: 6A900109 to 6A937698 

Range Rover (LM) VIN: 6A198058 to 6A222277 

CONDITION SUMMARY

Situation:  Air compressors for the Electronic Air Suspension systems have undergone continual improvement. To ensure that compressors are updated to the latest configuration an inspection and repair process is being undertaken as part of this Service Action.

Action:  At the earliest Service opportunity check and note the part number located on the compressor crank case end plate of the air suspension compressor. Determine what repair action is required from the part number and the information in the Repair Procedure.

NOTE: At the time of confirming a booking for vehicle repair, please ensure that all outstanding Field Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.

TOOLS

TOOLS

303-D121  Puller (modified to two leg condition) 
303-588  Protective button from this tool 

PARTS

PARTS REFERENCE

JPO500010  Compressor kit - includes delivery valve and exhaust valve kit  Qty 1 

WARRANTY

NOTE: Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Always refer to DDW to obtain the latest repair time.
NOTE: In the unlikely event that compressor replacement is necessary, make a separate warranty claim for the replacement PART ONLY  using the normal process. The labor cost to renew the compressor will be covered under the terms of this Service Action. Claim Option E.

Warranty claims should be submitted quoting program code B034  together with the relevant option code from the table below. This will result in payment of the stated time. As option codes are used, there is no requirement for you to enter SRO or relevant parts information; they are repeated here for information only. The option that allows for the drive in/drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken

PROGRAM CODE CHART

Program Code Option Description SRO Time Parts Qty
B034  Check compressor - no further action required 60.50.89/45 0.2 N/A N/A
B034  Check compressor - no further action required Drive in/drive out 60.50.89/45
02.02.02
0.2
0.2
N/A N/A
B034  Check delivery valve. Renew delivery valve and install exhaust valve kit. Reconfigure air suspension control module 60.50.89/44 1.0 JPO500010 1
B034  Check delivery valve. Renew delivery valve and install exhaust valve kit. Reconfigure air suspension control module Range Rover  60.50.89/44 0.8 JPO500010 1
B034  Check delivery valve. Renew delivery valve and install exhaust valve kit. Reconfigure air suspension control module. Drive in/drive out 60.50.89/44
02.02.02
1.0
0.2
JPO500010 1
B034  Check delivery valve. Renew delivery valve and install exhaust valve kit. Reconfigure air suspension control module. Drive in/drive out Range Rover  60.50.89/44
02.02.02
0.8
0.2
JPO500010 1
B034  Check delivery valve where necessary.
Replace compressor.
Reconfigure air suspension control module.
60.50.89/43 0.8 N/A N/A
B034  Check delivery valve where necessary.
Replace compressor.
Reconfigure air suspension control module.
Range Rover 
60.50.89/43 1.0 N/A N/A
B034  Check delivery valve where necessary. Renew compressor. Reconfigure air suspension control module. Drive in/drive out 60.50.89/43
02.02.02
0.8
0.2
N/A N/A
B034  Check delivery valve where necessary. Renew compressor. Reconfigure air suspension control module. Drive in/drive out
Range Rover 
60.50.89/43
02.02.02
1.0
0.2
N/A N/A

Normal warranty policy and procedures apply. 

COMPRESSOR REPAIR PROCEDURE LR3 AND RANGE ROVER SPORT

INSPECT AIR COMPRESSOR
NOTE: The part number can be a stamped number, a self-adhesive label carrying the new part number or it may be written with a paint-pen.
  1. Locate the air suspension compressor mounted on the left side frame rail and inspect the crank case end plate for the part number. (Fig 1)
  2. Refer to the table below and determine the action required from the observed compressor part number.
    Fig 1: Identifying Crank Case End Plate Part Number
    G04599121Courtesy of LAND ROVER NORTH AMERICA, INC.
    PART NUMBER

    Part Number Action Required LR3 and Range Rover Sport
    RQG500080
    RQG500090
    Latest level compressor. No further action is required.
    RQG000017 Check delivery valve.
    If delivery valve is damaged, replace the air suspension compressor.
    If delivery valve is not  damaged, install a new delivery valve and install the exhaust valve kit.
    RQG000018
    RQG000019
    RQG500060
    RQG500061
    RQG500070
    RQG500071
    RQG500062 Install a new delivery valve and install the exhaust valve kit.
    RQG500072
    NOTE: GTR lookup sequence is as follows:
    GTR Home > NAS > Service Information/ LS - Range Rover Sport/2006 or LA - LR3/2005 > Workshop Manuals > Bookmark "Suspension/ 204-05:" Link "Air Suspension Compressor (60.50.10)"
  3. If the compressor part number is anything other than  RQG500080 or RQG500090, remove the air suspension compressor from the vehicle.
    CAUTION: Plugs installed in the open connection locations are required to prevent contamination.
  4. Install plugs to the open connections of the inlet and outlet pipes of the compressor being inspected and clean the compressor assembly. (Fig 2)
  5. Fig 2: Locating Connections Of Inlet And Outlet Pipes
    G04599122Courtesy of LAND ROVER NORTH AMERICA, INC.
  6. Undo and remove the delivery valve-retaining plug: (Fig 3)
    Fig 3: View Of Delivery Valve
    G04599123Courtesy of LAND ROVER NORTH AMERICA, INC.
    • Remove and discard the retaining plug O-ring seal.
    • Remove the return spring and the delivery valve and discard the spring.
    • Inspect the delivery valve for damage ( Fig 4)
  7. Fig 4: Identifying Damaged Delivery Valve
    G04599124Courtesy of LAND ROVER NORTH AMERICA, INC.
  8. If the compressor has part number RQG000017, RQG000018, RQG000019, RQG500060, RQG500061, RQG500070 or RQG500071 select the proper repair as follows:
    • If the delivery valve is damaged (left image in Fig 4) replace the air compressor with a new unit following GTR section 60.50.10 procedures.
    • If the delivery valve is not  damaged, (right image in Fig 4) perform the COMPRESSOR REPAIR PROCEDURE  that follows.
  9. If the compressor part number is RQG500062 or RQG500072 or if the delivery valve is not  damaged in the above inspection, perform the COMPRESSOR REPAIR PROCEDURE  that follows.
COMPRESSOR REPAIR PROCEDURE (LR3, RANGE ROVER SPORT)
NOTE: This repair procedure only applies to a compressor that meets the following criteria:
  • Part number RQG000017, RQG000018, RQG000019, RQG500060 RQG500061 RQG500070 or RQG500071 that upon inspection have an undamaged  delivery valve.
  • Part number RQG500062 or RQG500072.
  1. Install new delivery valve assembly from kit JPO500010 as follows: (Fig 5)
    Fig 5: View Of Delivery Valve
    G04599125Courtesy of LAND ROVER NORTH AMERICA, INC.
    • Install a new O-ring seal to the delivery valve-retaining plug.
    • Assemble the new spring and new delivery valve.
    • Install new spring and new delivery valve into the compressor.
    • Tighten the delivery valve-retaining plug to 12.5Nm (9.2 lbf.ft)  .
  2. Undo, remove and discard two diagonally opposed exhaust valve plunger cover securing screws to permit puller installation. (Fig 6)
  3. Fig 6: Locating Exhaust Valve Plunger Cover Securing Screws
    G04599126Courtesy of LAND ROVER NORTH AMERICA, INC.
  4. Configure special tool 303-D121 to two-leg mode or alternatively, use a suitable two-leg puller. (Fig 7)
  5. Fig 7: Identifying Special Tool
    G04599127Courtesy of LAND ROVER NORTH AMERICA, INC.
  6. Install and align special tool 303-D121 and the protective button from tool 303-588 to the exhaust valve plunger cover. (Fig 8)
  7. Fig 8: Installing Special Tool
    G04599128Courtesy of LAND ROVER NORTH AMERICA, INC.
  8. Hand tighten the tool only enough to hold the plate in position.
  9. Undo, remove and discard the two remaining plunger cover securing screws. (Fig 8)
  10. Clean area around each screw hole using a vacuum cleaner to prevent debris from entering the plunger chamber.
  11. Carefully back off  the puller, allowing even reduction in the cover spring pressure.
  12. Remove the cover when spring tension is relaxed.
  13. Remove and discard the orange O-ring seal. (Arrowed in Fig 9)
  14. Fig 9: Identifying O-ring Seal
    G04599129Courtesy of LAND ROVER NORTH AMERICA, INC.
  15. Install the new inner spring and spacer from kit JPO500010 at the center of the original outer spring. (Fig 9)
  16. Install and fully seat the new orange O-ring seal from kit JPO500010.
  17. Install and align the plunger cover.
    CAUTION: The cover must be positioned and clamped evenly during the following step.
  18. Install the puller and the "button" special tool and carefully tighten the puller to compress the springs to a snug seated condition. (Fig 10)
    CAUTION: Care must be exercised to avoid cross threading the new screws being installed. Proper installation is best performed by positioning the screw in the hole, rotating the screw counter-clockwise until a 'click' is heard and then rotating the screw clockwise by hand a minimum of two turns to engage the threads.
  19. Fig 10: Installing Special Tool
    G04599130Courtesy of LAND ROVER NORTH AMERICA, INC.
  20. Install and finger tighten the two exposed cover screws to secure the cover. (Fig 10)
  21. Undo and remove special tool 303-D121.
  22. Install the two remaining new plunger cover screws. (Fig 11)
  23. Tighten the final two screws to 5Nm (3.6 lbf.ft)  .
  24. Tighten the first two screws installed to 5Nm (3.6 lbf.ft)  .
  25. Using a suitable paint marker, strike through the original part number on the compressor to identify that the unit has been repaired.
  26. Refer to GTR section 60.50.10 and install the repaired compressor unit to the vehicle.
    Fig 11: Locating Exhaust Valve Plunger Cover Securing Screws
    G04599131Courtesy of LAND ROVER NORTH AMERICA, INC.

REPAIR PROCEDURE RANGE ROVER 6A198058 TO 6A222277

THIS ENTIRE RANGE ROVER COMPRESSOR REPAIR SECTION IS NEW FOR ISSUE: 

INSPECT AIR COMPRESSOR
NOTE: GTR lookup sequence is as follows:
GTR Home > NAS > Service Information/ LM - Range Rover /2006> Workshop Manual New Systems > Bookmark "Chassis/Suspension / 204-05 Vehicle Dynamic Suspension:" Link "Air Suspension Compressor (60.50.10)"
  1. Remove the load space floor panel, spare wheel and compressor cover to expose the compressor.
  2. Check the part number of the compressor located on the front cover of the compressor assembly. (Fig 12)
  3. Refer to the table below and determine the action required from the observed compressor part number.
    Fig 12: Locating Part Number
    G04599132Courtesy of LAND ROVER NORTH AMERICA, INC.
    PART NUMBER

    Part Number Action Required Range Rover
    RQG500100 Latest level compressor. No further action is required.
    RQG500040 Check delivery valve.
    If delivery valve is damaged, replace the air suspension compressor.
    If delivery valve is not  damaged, install a new delivery valve and install the exhaust valve kit.
    RQG500041 Install a new delivery valve and install the exhaust valve kit.
    NOTE: GTR lookup sequence is as follows:
    GTR Home > NAS > Service Information/ LM - Range Rover /2006> Workshop Manual New Systems > Bookmark "Suspension/ 204-05:" Link: General Procedures - "Air Suspension System Depressurize and Pressurize (60.50.38)"
    WARNING: A small amount of air pressure will be left in the air suspension system. Eye protection must be worn.
  4. Depressurize the air suspension.
    CAUTION: Cleaning the area around the delivery valve-retaining plug will help prevent contamination.
  5. Clean the area around the delivery valve-retaining plug.
  6. Undo and remove the delivery valve-retaining plug. (Fig 13)
  7. Remove and discard the plug O-ring seal.
  8. Remove the return spring and the delivery valve.
  9. Discard the spring.
    Fig 13: View Of Delivery Valve-Retaining Plug
    G04599133Courtesy of LAND ROVER NORTH AMERICA, INC.
  10. Inspect the delivery valve for damage:
  11. If the valve is damaged (Fig 14), perform the step that applies:
    Fig 14: Identifying Damaged Delivery Valve
    G04599134Courtesy of LAND ROVER NORTH AMERICA, INC.
    • If the air compressor part number is RQG500040 replace the air compressor.
    • If the air compressor part number is RQG500041 perform the COMPRESSOR REWORK PROCEDURE  below.
  12. If the valve is not damaged (Fig 14) or the compressor has part number RQG500041, perform the COMPRESSOR REWORK PROCEDURE.
COMPRESSOR REWORK PROCEDURE (RANGE ROVER)
  1. Install a new O-ring seal to the delivery valve-retaining plug.
  2. Assemble the new spring and new delivery valve.
  3. Tighten the delivery valve-retaining plug to 12.5Nm (9.2 lbf.ft)  .
    CAUTION: Clean the area around the valve plunger cover to prevent contamination.
  4. Undo, remove and discard the two exhaust valve plunger cover securing screws to allow puller to be installed. (Fig 15)
  5. Fig 15: Removing Exhaust Valve Plunger Cover
    G04599135Courtesy of LAND ROVER NORTH AMERICA, INC.
  6. Configure special tool 303-D121 to two-leg mode or alternatively, use a suitable two-leg puller. (Fig 16)
    Fig 16: Identifying Special Tool
    G04599136Courtesy of LAND ROVER NORTH AMERICA, INC.
  7. Install and align special tool 303-D121 and the protective button from tool 303-588 to the exhaust valve plunger cover.
  8. Hand-tighten  puller screw to hold plunger cover in position. (Fig 17)
  9. Fig 17: Pulling Plunger Cover
    G04599137Courtesy of LAND ROVER NORTH AMERICA, INC.
  10. Undo, remove and discard the remaining plunger cover securing screws. (Fig 17)
  11. Clean area around each screw hole using a vacuum cleaner, to prevent debris from entering the plunger chamber.
  12. Carefully back-off the puller, allowing even reduction in cover spring pressure and remove the tool.
  13. Remove the cover.
  14. Clean area around each screw hole using a vacuum cleaner, to prevent debris from entering the plunger chamber.
  15. Remove and discard the orange O-ring seal.
  16. Install the new inner spring and spacer at the center of the original outer spring. (Fig 18)
  17. Fig 18: Installing Inner Spring And Spacer
    G04599138Courtesy of LAND ROVER NORTH AMERICA, INC.
  18. Install and fully seat the new orange O-ring seal. (Arrowed in Fig 18)
  19. Install and align the plunger cover.
  20. Install the puller and protective button.
  21. Tighten tool by hand to compress springs, ensuring the cover is clamped evenly.
    CAUTION: Care must be exercised to avoid cross threading the new screws being installed. Proper installation is best performed by positioning the screw in the hole, rotating the screw counter-clockwise until a 'click' is heard and then rotating the screw clockwise by hand a minimum of two turns to engage the threads.
  22. Install, but do not fully tighten, two new plunger cover securing screws into the exposed holes.
  23. Undo and remove special tool 303-D121.
  24. Install the two remaining new plunger cover screws and tighten to 5Nm (3.6 lbf.ft)  .
  25. Final tighten the first two screws to 5Nm (3.6 lbf.ft)  .
  26. Using a suitable paint marker, strike through the original part number on the compressor to identify that the unit has been reworked.
  27. Install the compressor cover, spare wheel and load space floor panel.
    NOTE: The ride level control module will require the latest calibration. This will be downloaded during the control module technology upgrade process (B036) detailed in this Bulletin.
    NOTE: Following rework/replacement of the compressor there is no requirement to recalibrate the air suspension ride height.
  28. Refer to GTR Workshop Manual section 60.50.38 and pressurize the air suspension.

2006 RANGE ROVER (LM) VEHICLES ARE NOW COVERED BY THE CAMPAIGN 

B036 - Tune Updates and Enhancement Repairs

AFFECTED VEHICLE RANGE

Land Rover LR3 (LA) VIN range specific to each Repair 

Range Rover Sport (LS) VIN range specific to each Repair 

Range Rover (LM) VIN range specific to each Repair 

CONDITION SUMMARY

Situation:  Software enhancements have been introduced during the early production stages of affected vehicles. Installation of these updated software programs will enhance and stabilize the systems operation of the vehicles. Other areas of the vehicle where problems have been encountered will be enhanced also at this service opportunity.

Action:  You are requested to re-configure affected vehicles using an updated WDS Software Disc 13 with patch file 5 or later. During re-configuration, it is also necessary that additional actions take place to improve customer satisfaction.

PARTS

STC50552................Loctite Thread Locker 242 Fluid (Shop supply) 

WARRANTY

NOTE: Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Always refer to DDW to obtain the latest repair time.

Warranty claims should be submitted quoting program code B036  together with the relevant option code from the table 7. This will result in payment of the stated time and payment for the parts included. As option codes are used, there is no requirement for you to enter SROs; these are repeated here for information only. The option that allows for the drive in/drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.

WARRANTY INFORMATION

Program Code Option Description SRO Time Part Number Qty
LR3 Vehicles - VIN Range 5A000259 to 6A374589 
B036  E-Box Sealing Grommet Check & Module upgrades
Upper Tailgate Support Stud torque/rattle repair
86.90.89/31
76.40.89/42
0.7
0.1
N/A N/A
B036  E-Box Sealing Grommet Check & Module upgrades
Upper Tailgate Support Stud torque/rattle repair Drive in/drive out
86.90.89/31
76.40.89/42
02.02.02
0.7
0.1
0.2
N/A N/A
LR3 Vehicles - VIN Range 6A374590 to 6A390949 
B036  E-Box Sealing Grommet Check & Module upgrades 86.90.89/31 0.7 N/A N/A
B036  E-Box Sealing Grommet Check & Module upgrades
Drive in/drive out
86.90.89/31
02.02.02
0.7
0.2
N/A N/A
Range Rover Sport Vehicles - VIN Range 6A900109 to 6A956539 
B036  Module upgrades 86.90.89/31 0.7 N/A N/A
B036  Module upgrades
Drive in/drive out
86.90.89/31
02.02.02
0.7
0.2
N/A N/A
Range Rover Vehicles - VIN Range 6A192814 to 6A235003 
B036  Module upgrades (Supercharged) 86.90.89/31 0.2 N/A N/A
Module upgrades (Normally Aspirated) 86.90.89/31 0.5 N/A N/A
B036  Module upgrades (Supercharged)
Drive in/drive out
86.90.89/31
02.0202
0.2 0.2 N/A N/A
Module upgrades (Normally Aspirated)
Drive in/drive out
86.90.89/31
02.02.02
0.5
0.2
N/A N/A

Normal warranty policy and procedures apply. 

REPAIR PROCEDURE

CONTROL MODULE TECHNOLOGY UPGRADE PROCESS

LR3 (LA) VIN 5A000259 to 6A390949 

Range Rover Sport (LS) VIN 6A900109 to 6A956539 

Range Rover (LM) VIN 6A192814 to 6A235003 

NOTE: When updating the transmission control module software, the transmission oil temperature should be within the recommended value between -55°C (-67°F) and 80°C (176°F).
NOTE: Previous patch file versions should be installed in sequence one at a time before the latest version.
CAUTION: Range Rover (LM) vehicles affected by this action MUST be updated only with IDS DVD104 Patch 2 as the minimum level software. WDS software may not  be used.
  1. Verify the correct minimum level of IDS software is installed for the vehicle being updated:
    RANGE ROVER SPECIFICATION

    LR3 or Range Rover Sport IDS DVD104 - Patch File 2 or later installed
    Range Rover IDS DVD 104 - Patch File 2 or later installed
  2. If the correct software level is installed go to step  5.
    NOTE: The software patch installation help file provides instructions for the patch file installation process and could take up to 6 minutes to download dependent on connection speed.
  3. If the correct Patch Files has not  been installed or is unknown, download the IDS software patch installation help file from GTR as follows:
    • Logon to GTR,
    • Select 'Home' from the menu at the top of the main page.
    • From the menus on the left of the page, select 'Diagnostics' as the 'Information Type' and select the relevant model and model year.
    • From the 'All Information' results, select 'Patch Files'.
    • Click the file link 'Patch Process Help File'.
    NOTE: The patch file download process could take up to 20 minutes to download dependent on connection speed.
  4. Using the help file, follow the instructions to download and install the software patch file into IDS and ensure IDS successfully restarts.
    CAUTION: Midtronics PSC550 vehicle power supply must be connected to the vehicle battery during diagnosis/module configuration.
    CAUTION: The diagnostic lead must be correctly secured and cannot be accidentally disconnected during software update.
  5. Connect the Midtronics PSC550 vehicle power supply device and the diagnostic equipment to the vehicle.
  6. Begin an IDS session.
  7. Follow the on-screen prompts and enter the vehicle VIN.
  8. Wait while the vehicle configuration file (CCF) uploads.
  9. Select the 'Vehicle Configuration' tab and select 'Module Programming' from the menu.
  10. Select 'Configure Existing Modules'.
  11. Navigate to the bottom of the existing module list and select "Reassurance Programme" to display the submenu of specific modules for this campaign.
    NOTE: When "Reassurance Programme" is selected, a list of control units will appear that are to be programmed as part of this procedure. Each of these control units must be programmed in sequence to complete the requirements of Service Action B036.
    CAUTION: For current Land Rover vehicles the automatic transmission internal temperature must be less than  176°F (80°C) prior to initiating programming of the TCM. If the temperature is above the limit, IDS will display either "No Software Available For This Variant" or "Unspecified Error Has Occurred" depending on vehicle configuration. If either of these messages displays the likely cause is transmission temperature. The transmission must cool before the software update can be completed. Transmission temperature can be viewed using the IDS Datalogger.
  12. Refer to the attached "Reassurance Programme Form"  . Select and program the modules in the order shown on the Reassurance Program sub-menu.
  13. While waiting for the software upgrade processes to complete, perform the following on LR3 vehicles:
    • Inspect E-Box sealing grommet on LR3 vehicles between VIN 5A000259 and 6A390949:
      • Open the hood and install fender protection covers.
      • Inspect the E-Box grommet for proper location and seal. (Fig 2)
      • If located correctly, no further action is required.
      • If repair is required wait  until downloads are complete.
    • Perform "UPPER TAILGATE SUPPORT BALL STUD RATTLE REPAIR " below on LR3 vehicles between VIN 5A000259 and 6A374836.
  14. When downloads are complete, exit the WDS/IDS session and disconnect the diagnostic equipment from the vehicle.
UPPER TAILGATE SUPPORT BALL STUD RATTLE REPAIR

LR3 (LA) VIN: 5A000259 to 6A374836 

WARNING: Support the upper tailgate before removing the tailgate support.
  1. Release the upper tailgate support strut from the D-pillar ball stud. (Fig 19)
  2. Fig 19: Removing Upper Tailgate Support Strut From D-Pillar Ball Stud
    G04599139Courtesy of LAND ROVER NORTH AMERICA, INC.
  3. Remove the ball stud assembly from the body.
  4. Apply liquid thread-lock (STC50552/Loctite 242) to the ball spigot thread.
  5. Install the ball spigot.
  6. Tighten to 23Nm (17 lbf.ft)  .
  7. Install the upper tailgate support.
ENVIRONMENTAL BOX (E-BOX) SEALING GROMMET

LR3 (LA) VIN: 5A000259 to 6A374589 

CAUTION: the software download must be completed and WDS/IDS disconnected before undertaking this repair. Always observe Workshop Manual precautions when disconnecting the battery.
  1. If the E-box grommet was determined to not be located correctly during the inspection above, perform the following:
    • Disconnect and remove the battery for access.
    • Install the grommet. (Fig 20)
    • Install the battery and connect battery leads.
  2. Remove fender protection covers, and close the hood.
    Fig 20: Installing Grommet
    G04599140Courtesy of LAND ROVER NORTH AMERICA, INC.
SOFTWARE UPDATE INSTRUCTIONS
Fig 21: Software Update Instructions
G04599141Courtesy of LAND ROVER NORTH AMERICA, INC.
Fig 22: Reassurance Program Form
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Fig 23: Monitor Trace Procedure (Page 1 Of 9)
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Fig 24: Monitor Trace Procedure (Page 2 Of 9)
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Fig 25: Monitor Trace Procedure (Page 3 Of 9)
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Fig 26: Monitor Trace Procedure (Page 4 Of 9)
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Fig 27: Monitor Trace Procedure (Page 5 Of 9)
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Fig 28: Monitor Trace Procedure (Page 6 Of 9)
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Fig 29: Monitor Trace Procedure (Page 7 Of 9)
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Fig 30: Monitor Trace Procedure (Page 8 Of 9)
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Fig 31: Monitor Trace Procedure (Page 9 Of 9)
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