SDD Key Programming Fails To Complete Due To RFA Software Level (SSM74078)

Publication date: 2018-09-11
Reference number: SSM74078

SDD KEY PROGRAMMING FAILS TO COMPLETE DUE TO RFA SOFTWARE LEVEL

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM74078, Date of Issue: September 11, 2018

LAND ROVER:	Discovery Sport/L550; LR3/L319; Range Rover/L405; Range Rover Evoque/L538; Range Rover Sport/L494
SERVICE CATEGORY:	Diagnostic Software Hardware

ISSUE

When attempting to complete any key programming application, Symptom Driven Diagnostics (SDD) advises that the Remote Function Actuator (RFA) is already at the latest software level and will not allow the application to continue.

CAUSE

The RFA software level has been updated, however the SDD application data has not been updated this sets the required RFA software level to an incorrect value.

ACTION

This workaround will load a software file to the Jaguar Land Rover Approved Diagnostic Equipment using the Manual Patch Update process.

WARNING: DO NOT Restart the JLR Approved Diagnostic Equipment until the manual patch has been used as the manual patch is removed on restart of the JLR Approved Diagnostic Equipment.

Restart the JLR Approved Diagnostic Equipment
Select 'Manual Patch' Icon on the Application Launcher screen. Make sure that both Symptom Driven Diagnostics (SDD) and PATHFINDER are closed before opening the Manual Patch downloader.
A pop-up will be displayed for Manual Patch downloader
Enter 'MP_JLR_C0008 ' in the Patch Name field.
Select 'Start'.
The Manual Patch downloader will then download the manual patch.
When the patch download has completed, a message will be displayed, asking the user to confirm that the application can run the manual patch. Select 'Yes'.
When complete, the following message will be displayed: 'Successfully downloaded and started manual patch. Please make sure that the patch has installed successfully.'
NOTE: This message will end after 10 seconds.
Start a new diagnostic session.
Complete the required key programming application.
Close the session.
Restart the JLR Approved Diagnostic Equipment.

If this Manual Patch fails to correct the concern then a Technical Assistance should be submitted to Local Technical Support (LTS)

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