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Dual View Touch Screen (Fem): DTCs

DUAL VIEW TOUCH SCREEN (FEM) DTCs

DTC Description Possible Causes Action
B100F-25 Video Input "B" - Signal shape/waveform failure
  • Rear camera video input disconnected
  • Camera malfunction
Check the video signal connection and whether it is being broadcasted. Where available, configure the rear camera using the approved diagnostic system. Check whether the rear camera is broadcasting an image by entering diagnostics selecting 'Video Input Test' then press 'Rear View Camera'. Check whether a clear image is displayed.
B1010-25 Video Input "C" - Signal shape/waveform failure
  • Television/Rear Seat Entertainment video input disconnected
  • TV/DVD malfunction
Check the video signal connection and whether it is being broadcasted. Where available, configure the TV or Rear Seat Entertainment using the approved diagnostic system. Check whether the TV or Rear Seat Entertainment is broadcasting an image by entering diagnostics selecting 'Video Input Test' then press 'TV/Rear Seat Entertainment'. Check whether a clear image is displayed.
B108E-14 Display - Circuit short to ground or open
  • Display circuit short circuit to ground or open circuit
  • Module internal fault
Renew the Dual View Touch Screen. Refer to the warranty policy and Procedures information if a module is suspect.
B108E-17 Display - Circuit voltage above threshold
  • Display circuit voltage above threshold
  • Module internal fault
Renew the Dual View Touch Screen. Refer to the warranty policy and Procedures information if a module is suspect.
B108E-1C Display - Circuit voltage out of range
  • Display circuit voltage out of range
  • Module internal fault
Renew the Dual View Touch Screen. Refer to the warranty policy and Procedures information if a module is suspect.
B108E-88 Display - Bus off
  • CAN Bus off
  • Module internal fault
Check for other CAN Bus off codes. Refer to the electrical guides and check the module connector and power/ground circuits. Refer to network communication instructions of the workshop information. Using the manufacturers approved diagnostic system, complete a CAN integrity test.
B119F-11 GPS Antenna - Circuit short to ground
  • Antenna circuit short circuit to ground
Check the global positioning system (GPS) connector to the Dual View Touch Screen for security and integrity. Check the GPS antenna is not damaged. Refer to the electrical guides and check the circuit between the GPS antenna and the Dual View Touch Screen. Repair as necessary. Where an approved diagnostic system is available, enter the diagnostics and select 'GPS Information'. Check that latitude and longitude data is shown and GPS satellites are being seen.
B119F-13 GPS Antenna - Circuit open
  • Antenna circuit open circuit
  • Antenna not connected
Check the global positioning system (GPS) connector to the Dual View Touch Screen for security and integrity. Check the GPS antenna is not damaged. Refer to the electrical guides and check the circuit between the GPS antenna and the Dual View Touch Screen. Repair as necessary. Where an approved diagnostic system is available, enter the diagnostics and select 'GPS Information'. Check that latitude and longitude data is shown and GPS satellites are being seen.
B11A3-49 Gyroscope - Internal electronic failure
  • Control module internal electronic failure
Renew the Dual View Touch Screen. Refer to the warranty policy and Procedures information if a module is suspect.
B121B-13 Keypad Input Switch - Circuit open
  • Touch screen display input key circuit open circuit
  • Touch screen display input key fault
Renew the Dual View Touch Screen. Refer to the warranty policy and Procedures information if a module is suspect.
B121C-13 Hard Drive - Circuit open
  • Module internal hard drive open circuit/not connected
  • Control module internal electronic failure
Renew the Dual View Touch Screen. Refer to the warranty policy and Procedures information if a module is suspect.
B121C-44 Hard Drive - Data memory failure
  • Control module internal electronic failure
Renew the Dual View Touch Screen. Refer to the warranty policy and Procedures information if a module is suspect.
B1D55-14 Antenna #2 - Circuit short to ground or open
NOTE: This DTC is always set after the On Demand Self Test (ODST) has been run. Ignore this DTC, if this is the only DTC set
  • Antenna disconnected
  • Antenna circuit short circuit to ground
  • Antenna circuit open circuit
Check that the traffic message (TMC) connector is connected to the Dual View Touch Screen and the TMC antenna or circuit is not damaged. Where an approved diagnostic system is available, enter diagnostics and select 'RDS-TMC Information'. Check the date/time and frequency is shown.
B1D56-14 Antenna #3 - Circuit short to ground or open
  • Antenna disconnected
  • Antenna circuit short circuit to ground
  • Antenna circuit open circuit
Check that the vehicle information and communication systems (VICS) connector is connected to the Dual View Touch Screen and the VICS antenna or circuit is not damaged. Where an approved diagnostic system is available, enter diagnostics and select 'RDS-TMC Information'. Check that latitude and longitude data is shown and GPS satellites are being seen.
U1A01-56 Communication Link -Invalid/incomplete configuration
  • Invalid/incomplete configuration
Clear the DTC, switch off the ignition and allow sufficient time for the information and entertainment relay to power down. If DTC persists renew the Dual View Touch Screen.
U1A4B-82 Control Module Processor B - Alive/sequence counter incorrect/not updated
  • Module internal sequence counter incorrect/not updated
Clear the DTC, switch off the ignition and allow sufficient time for the information and entertainment relay to power down. If DTC persists renew the Dual View Touch Screen.
U1A4B-87 Control Module Processor B - Missing message
  • Module missing message
Clear the DTC, switch off the ignition and allow sufficient time for the information and entertainment relay to power down. If DTC persists renew the Dual View Touch Screen.
U2005-62 Vehicle Speed - Signal compare failure
  • Vehicle speed and calculated GPS system vehicle speed mismatch
  • Vehicle speed signal circuit between ABS and navigation system module - short or open circuit
Check the ABS connector and wiring harness. Where an approved diagnostic system is available, enter diagnostics and select 'Vehicle Signals'. Check that the vehicle speeds both increase when the car is moving. Refer to the electrical guides and check vehicle speed signal circuit between the ABS module and navigation system module for short to ground, power or open circuit.
U2101-00 Control Module Configuration Incompatible - No sub type information
  • Car configuration file parameter mismatch
  • Invalid/incomplete configuration
Using the manufacturer approved diagnostic system, check the car configuration file parameters match the vehicle setup.
U2101-4A Control Module Configuration Incompatible - Incorrect component installed
  • Navigation map license mismatch
  • Invalid/incomplete configuration
Enter the navigation menu and select 'Map changer'. Check that the map regions match the Dual View Touch Screen market.
U210A-85 Temperature Sensor - signal above allowable range
  • Media Orientated System Transport (MOST) Fibre Optic Transceiver (FOT) overheating
Cool the vehicle interior down by ensuring it is in the shade and the A/C on cool. Where an approved diagnostic system is available, enter diagnostics and select 'Vehicle Signals'. Check the Media Orientated System Transport (MOST), Fibre Optic Transceiver (FOT) and Printed Circuit Board (PCB) temperatures. When cool, clear the DTC and retest. Refer to the warranty policy and Procedures information if a module is suspect
U3003-17 Battery Voltage - Circuit voltage above threshold
  • Battery voltage above threshold
Check vehicle battery and charging system. Refer to the relevant instructions in the workshop information. Refer to the electrical guides and check the power and ground supply circuits to the module. Where an approved diagnostic system is available, enter diagnostics and select 'Vehicle Signals'. Compare the Battery voltage with the control module vehicle voltage.