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Fuel Burning Heater Key Not Functioning When Operating From Remote (SSM71911)

Publication date: 2014-07-18
Reference number: SSM71911

FUEL BURNING HEATER KEY NOT FUNCTIONING WHEN OPERATING FROM REMOTE

FUEL BURNING HEATER KEY NOT FUNCTIONING WHEN OPERATING FROM REMOTE

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM71911, Date of Issue:  July 18, 2014
LAND ROVER: Range Rover/L405, Range Rover Sport/L494
CATEGORY: Electrical

SERVICE INFORMATION

Symptom 208999 Other Climate Controls Concerns

ISSUE

Content

Land Rover have recently received reports that the fuel burning heater remote does not operate the fuel burning heater when the on switch button is pressed.

CAUSE

Currently under analysis.

ACTION

The LED indicator on the fuel burning heater remote indicates various states and conditions for the timed climate operation (please refer to TOPIx Workshop Manual Section 412-02A Auxiliary Climate Control Fuel Fired Booster Heater for full details) and Land Rover require the following information, where a customer has reported a concern with the operation of the remote:

  1. Note the sequence, colour and time duration of the LED indicator, when the remote 'On' button is pressed and released.
  2. Continue with diagnosis and rectification of the concern using Symptom Driven Diagnostics (SDD) and with reference to TOPIx.
  3. Submit an ePQR stating the display event of the LED indicator during diagnosis with reference to step 1 and any replacement parts.