Incorrect Data Entered For BMIS Registration (SSM73170)

Publication date: 2017-02-22
Reference number: SSM73170

INCORRECT DATA ENTERED FOR BMIS REGISTRATION

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM73170, Date of Issue: February 22, 2017

LAND ROVER:	Defender/L316; Discovery/L462; Discovery 1; Discovery 2/L318; Discovery Sport/L550; Freelander/L314; LR2/L359; LR3/L319; LR4/L319; Range Rover/L322; Range Rover/L405; Range Rover/P38a; Range Rover Classic; Range Rover Evoque/L538; Range Rover Sport/L320; Range Rover Sport/L494
SECTION:	Diagnostic Software Hardware

SERVICE INFORMATION

Symptom 000101 Diagnostic Concerns

ISSUE

It has come to our attention that the function of BMIS is being compromised by incorrect information being entered when registering Midtronics EXP-1080 and GRX-3080 battery test equipment on the system.

CAUSE

Incorrect retailer codes and locations are being entered which affects the accuracy of the data available to retailers on the history of a vehicle and the battery care carried out on that vehicle.

ACTION

Please revisit your registration and confirm that the details used for registration are correct to get the most benefit from BMIS.

Technicians - Please rate this SSM and provide comments so that future communications can be improved.

1 = Poor - Basic information provided - The SSM does not help me resolve the customer concern.

3 = Average - Adequate information provided - The SSM partially helps me resolve the customer concern.

5 = Excellent - All required information provided to resolve the customer concern.