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TCU (TELEMATIC Control Unit) Emergency SOS B Call Not Activated (SSM76022)

Publication date: 2023-06-26
Reference number: SSM76022

TCU (TELEMATIC CONTROL UNIT) EMERGENCY SOS B CALL NOT ACTIVATED

TCU (TELEMATIC CONTROL UNIT) EMERGENCY SOS B CALL NOT ACTIVATED

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM76022, Date of Issue:  June 26, 2023
LAND ROVER: Defender/L663; Discovery/L462; Discovery Sport/L550; New Range Rover/L460; New Range Rover Evoque/L551; New Range Rover Sport/L461; Range Rover Velar/L560
SERVICE CATEGORY: Electrical

ISSUE

JLR is investigating reports of vehicles being released to customers without the TCU (Telematic Control Unit) SOS Emergency Call being activated.

CAUSE

TCU activation fails to complete during the PDI routine.

ACTION

Ensure the TCU is activated during the PDI routine, and the SOS emergency call button is illuminated red, if it does not illuminate red, please repeat the TCU activation process as defined in the PDI manual until the SOS call button is illuminated red prior to customer handover.