Near Field Sensing Module (NFSM) Wired Updates (N815V3)
Reference number: N815V3
Supersedes refnos: N815, N815V2
NEAR FIELD SENSING MODULE (NFSM) WIRED UPDATES
SERVICE CAMPAIGN BULLETIN
| LAND ROVER: | 2020-2023 Defender (LE); 2021-2023 Range Rover Velar (LY), Discovery Sport (LC), New Range Rover Evoque (LZ), Discovery (LR); 2022-2023 Range Rover (LK); 2023 Range Rover Sport (L1) |
SERVICE INFORMATION
This campaign has been issued to provide the relevant repair instructions, parts and warranty information. This campaign is valid for two years only. Repairs must be completed prior to the expiry date at the top of this campaign. This campaign has been re-issued to update the model year for Range Rover Velar
FOR THE ATTENTION OF ALL:
DESCRIPTION OF ISSUE
A potential concern has been identified on specific vehicles within the above vehicle range.
A certain number of 2020 to 2023 model year Range Rover, Discovery and Defender vehicles are installed with Near Field Sensing Module (NFSM) that do not support Software Over The Air (SOTA). This will mean that the NFSM will not be able to complete SOTA update when software enhancements are released, the NFSM will always need a wired software update to receive the latest software. This particular software update will provide the customer with improvements to their 3D camera, parking features, tow assist system and wade sensing. It will also enable the vehicle to receive SOTA updates for other modules, providing the latest features, software stability and enhancements.
ACTION TO BE TAKEN
At the next opportunity, you are requested to repair the vehicle.
Check the JLR Warranty Portal to make sure affected vehicles are correctly identified prior to starting this campaign. The Warranty Portal will be updated to reflect only those vehicles affected.
An owner may indicate that a repair has already been completed for this concern, in which case the full cost of the repair should be reimbursed. Refer to the warranty section of this campaign for details of the Customer Reimbursement and Related Damage Process. At the time of confirming a booking for a vehicle repair, make sure you check the Warranty Portal to confirm if there are any other outstanding campaigns, to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed in one visit.
Yours faithfully
Steve Oldham
Global Customer Care Quality Director