Symptom Troubleshooting Chart - Power Windows

POWER WINDOWS SYMPTOM TROUBLESHOOTING CHART

Problem	Possible Cause	Action
All power windows are inoperative	Circuitry open Driver window control switch	See PINPOINT TEST 1: ALL POWER WINDOWS ARE INOPERATIVE .
Single power window is inoperative - driver power window	Circuitry open Driver window control switch Driver power window motor Smart junction box (SJB) One-touch down (OTD) relay	See PINPOINT TEST 2: SINGLE POWER WINDOW IS INOPERATIVE - DRIVER POWER WINDOW .
Single power window is inoperative - passenger power window	Circuitry open Passenger power window switch Passenger power window motor Driver window control switch Smart junction box (SJB)	See PINPOINT TEST 3: SINGLE POWER WINDOW IS INOPERATIVE - PASSENGER POWER WINDOW .
The one-touch down (OTD) feature is inoperative	Circuitry open OTD relay Smart junction box (SJB)	See PINPOINT TEST 4: THE ONE TOUCH DOWN (OTD) FEATURE IS INOPERATIVE .
The delayed accessory relay is inoperative/does not operate correctly	Fuse(s) Smart junction box (SJB) Accessory delay relay	See PINPOINT TEST 5: THE DELAYED ACCESSORY RELAY IS INOPERATIVE/DOES NOT OPERATE CORRECTLY .
The delayed accessory relay does not turn off/all windows operate with the ignition in the OFF position.	Circuitry shorted Accessory delay relay Smart junction box (SJB)	See PINPOINT TEST 6: THE DELAYED ACCESSORY RELAY DOES NOT TURN OFF/ALL WINDOWS OPERATE WITH THE IGNITION IN THE OFF POSITION .