Symptom Troubleshooting Chart - Power Windows

SYMPTOM TROUBLESHOOTING CHART - POWER WINDOWS

Problem	Possible Cause	Action
All power windows are inoperative	Circuitry open Driver window control switch	See PINPOINT TEST 1: ALL POWER WINDOWS ARE INOPERATIVE , .
Single power window is inoperative - driver power window	Circuitry open Driver window control switch Driver power window motor Smart junction box (SJB) One-touch down (OTD) relay	See PINPOINT TEST 2: SINGLE POWER WINDOW IS INOPERATIVE - DRIVER POWER WINDOW , .
Single power window is inoperative - passenger power window	Circuitry open Passenger power window switch Passenger power window motor Driver window control switch Smart junction box (SJB)	See PINPOINT TEST 3: SINGLE POWER WINDOW IS INOPERATIVE - PASSENGER POWER WINDOW , .
The one-touch down feature is inoperative	Circuitry open OTD relay Smart junction box (SJB)	See PINPOINT TEST 4: THE ONE TOUCH DOWN (OTD) FEATURE IS INOPERATIVE , .
The delayed accessory is inoperative/does not operate correctly	Fuse(s) Smart junction box (SJB) Accessory relay	See PINPOINT TEST 5: THE DELAYED ACCESSORY RELAY IS INOPERATIVE/DOES NOT OPERATE CORRECTLY , .
The delayed accessory does not turn off/all windows operate with the ignition in the OFF position.	Circuitry shorted Accessory relay Smart junction box (SJB)	See PINPOINT TEST 6: THE DELAYED ACCESSORY RELAY DOES NOT TURN OFF/ALL WINDOWS OPERATE WITH THE IGNITION IN THE OFF POSITION , .