Symptom Troubleshooting Chart - Power Windows

POWER WINDOW TROUBLESHOOTING CHART

Problem	Possible Cause	Action
All power windows are inoperative	Fuse Accessory delay relay Circuitry Driver window control switch	See PINPOINT TEST 1: ALL POWER WINDOWS ARE INOPERATIVE .
A single power window is inoperative - driver power window	Circuitry Driver window control switch Driver power window motor Smart junction box (SJB)	See PINPOINT TEST 2: SINGLE POWER WINDOW IS INOPERATIVE - DRIVER POWER WINDOW .
A single power window is inoperative - passenger power window	Circuitry Passenger power window switch Passenger power window motor Driver window control switch Smart junction box (SJB)	See PINPOINT TEST 3: SINGLE POWER WINDOW IS INOPERATIVE - PASSENGER POWER WINDOW .
The one-touch down (OTD) feature is inoperative	Driver window control switch	INSTALL a new driver window control switch. TEST the system for normal operation.
The delayed accessory relay is inoperative	Fuse Accessory delay relay Smart junction box (SJB)	See PINPOINT TEST 4: THE DELAYED ACCESSORY RELAY IS INOPERATIVE/DOES NOT OPERATE CORRECTLY .
The delayed accessory relay does not turn off	Circuitry Accessory delay relay Smart junction box (SJB)	See PINPOINT TEST 5: THE DELAYED ACCESSORY RELAY DOES NOT TURN OFF/ALL WINDOWS OPERATE WITH THE IGNITION IN THE OFF POSITION .