| 1 |
- Is system an after-market one?
|
Yes |
Perform troubleshooting according to after-market keyless entry system manual. |
| No |
Go to next step. |
| 2 |
- Did customer activate keyless entry system when the ignition is switched OFF (LOCK)?
|
Yes |
Go to next step. |
| No |
- Explain to customer that system does not work when ignition is key in key cylinder.
- Switch the ignition OFF (LOCK), then go to next step.
|
| 3 |
- The keyless entry remote transmitter operation indicator light (LED) illuminates when any operation using the keyless entry remote transmitter is performed.
|
Yes |
Go to Step 8. |
| No |
Go to the next step. |
| 4 |
- Visually inspect the keyless entry remote transmitter battery for the following. (See KEYLESS ENTRY REMOTE TRANSMITTER DISASSEMBLY/ASSEMBLY
.)
- Battery insertion direction (correct polarity)
- Battery type (CR2025)
- Corrosion, soiling, deformation of battery terminals (plus/minus terminals)
- Contact malfunction between the battery terminal and battery when battery is inserted
- Is there any malfunction.
|
Yes |
Battery insertion direction, battery type problem:
- Properly install the battery or replace the battery with a specified one (CR2025), then go to the next step.
Malfunction with the battery terminals:
- Clean corrosion and soiling or repair the terminal, then go to the next step.
|
| No |
Go to Step 8. |
| 5 |
- Does the keyless entry system operate properly?
|
Yes |
Go to Step 9. |
| No |
Go to the next step. |
| 6 |
NOTE:
- Use a new monitor battery (normal battery) or one from another vehicle which operates normally.
- Replace the battery in all the keyless entry remote transmitters with a monitor-use battery (normal battery). (See KEYLESS ENTRY REMOTE TRANSMITTER DISASSEMBLY/ASSEMBLY
.)
- For each keyless entry remote transmitter verify that the keyless entry remote transmitter operation indicator light (LED) illuminates when a button is operated.
- Does operation indicator light (LED) for each keyless entry remote transmitter operate?
|
Yes |
Go to the next step. |
| No |
If the operation indicator light (LED) does not illuminate, replace the keyless entry remote transmitter, then go to the Step 11. |
| 7 |
NOTE:
- Inspect for all keyless entry remote transmitters.
- Inspect while the batteries for all of the keyless entry remote transmitters are replaced with monitor-use batteries. (normal battery)
- Verify the operation of keyless entry system using all of the keyless entry remote transmitters.
- Does the keyless entry system operate normally?
|
Yes |
Replace the battery, then go to Step 11.
(See KEYLESS ENTRY REMOTE TRANSMITTER DISASSEMBLY/ASSEMBLY
.) |
| No |
Go to next step. |
| 8 |
- Did the customer activate the transmitter within operative area (Within 2.5 m {8.2 ft} from area around vehicle)?
|
Yes |
Go to the next step. |
 Courtesy of MAZDA MOTORS CORP.
|
No |
The system is normal.
Explain to the customer that the system does not work outside of the system operative area. |
| 9 |
- Did customer use keyless entry system in particular area, such as being near TV towers, power plants, power lines, or factories?
|
Yes |
Attempt to lock/unlock doors with keyless entry remote transmitter in non-interference area. If system operates:
- Area of operation is bad. Explain effect of outside interference on keyless entry remote transmitter to customer.
If system does not operate:
|
| No |
Go to next step. |
| 10 |
- Are any of the following after-market electrical parts on the vehicle?
- Cellular phone
- Radio-wave equipment
- Remote engine starter
|
Yes |
Disconnect after-market electrical part connectors and attempt to lock/unlock doors with keyless entry remote transmitter. If system operates:
- After-market electrical parts are interfering with keyless entry system.
If system does not operate:
|
| No |
Go to next step. |
| 11 |
|
Yes |
Go to next step. |
| No |
- Go to Step 1 of NO. 1 ONE OR MORE ON-BOARD DIAGNOSTIC FUNCTIONS INOPERATIVE.
|
| 12 |
- Attempt to reprogram keyless entry remote transmitter ID code.
- Can keyless entry remote transmitter ID code be reprogrammed?
|
Yes |
System is normal now. |
| No |
Go to Step 1 of troubleshooting NO. 3 KEYLESS ENTRY REMOTE TRANSMITTER ID CODE CANNOT BE REPROGRAMMED. |