LEMON Manuals: Even more car manuals for everyone: 1960-2025
Home >> Mazda >> 2017 >> CX-5 Grand Select, AWD >> Repair and Diagnosis >> Accessories & Equipment >> Communication Devices >> Symptom Troubleshooting - Power Liftgate Control Module >> Auto Closure Does Not Operate [Power Liftgate (PLG) System] >> Diagnostic Procedure
April 5, 2026: LEMON Manuals is launched! Read the announcement.

Diagnostic Procedure

AUTO CLOSURE DOES NOT OPERATE (POWER LIFTGATE (PLG) SYSTEM) DIAGNOSTIC PROCEDURE

Step Inspection Action
1 POWER LIFTGATE (PLG) TOUCH SENSOR INSPECTION
  • Visually inspect the power liftgate (PLG) touch sensor for the following.
    • Dirt
      • Adhered foreign matter
  • Is there dirt or foreign matter on the power liftgate (PLG) touch sensor?
Yes Remove dirt or foreign matter, then go to the next step.
No Go to the next step.
2 VERIFY IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN POWER LIFTGATE (PLG) CONTROL MODULE AND LIFTGATE LATCH AND LOCK ACTUATOR
  • Disconnect the negative battery terminal. (See NEGATIVE BATTERY TERMINAL DISCONNECTION/CONNECTION .)
  • Disconnect the power liftgate (PLG) control module connector.
  • Disconnect the liftgate latch and lock actuator connector.
  • Inspect the wiring harness for continuity between the following terminals (vehicle wiring harness side).
    • Power liftgate (PLG) control module terminal 2J and liftgate latch and lock actuator terminal A
      • Power liftgate (PLG) control module terminal 2G and liftgate latch and lock actuator terminal B
  • Is there continuity?
Yes Go to the next step.
No
  • Repair or replace the wiring harness which has an open circuit.
  • After performing the repair, go to Step 4.
3 VERIFY IF MALFUNCTION CAUSE IS SHORT TO GROUND IN WIRING HARNESS BETWEEN POWER LIFTGATE (PLG) CONTROL MODULE AND LIFTGATE LATCH AND LOCK ACTUATOR
  • Disconnect the negative battery terminal. (See NEGATIVE BATTERY TERMINAL DISCONNECTION/CONNECTION .)
  • Disconnect the power liftgate (PLG) control module connector.
  • Inspect the wiring harness for continuity between the following terminals (vehicle wiring harness side).
    • Power liftgate (PLG) control module terminal 2J and ground
      • Power liftgate (PLG) control module terminal 2G and ground
  • Is there continuity?
Yes
  • Repair or replace the wiring harness which is shorted to ground.
  • After performing the repair, go to Step 4.
No Go to the next step.
4 DETERMINE IF MALFUNCTION CAUSE IS POWER LIFTGATE (PLG) CONTROL MODULE OR LIFGTAGE LATCH AND LOCK ACTUATOR Yes Replace the power liftgate (PLG) control module, then go to the next step.
(See POWER LIFTGATE (PLG) CONTROL MODULE REMOVAL/INSTALLATION .)
No Replace the liftgate latch and lock actuator, then go to the next step.
(See LIFTGATE LATCH AND LOCK ACTUATOR REMOVAL/INSTALLATION .)
5 VERIFY IF MALFUNCTION CAUSE IS CORRECTED
  • Has the malfunction symptom been eliminated?
Yes Troubleshooting completed. (Explain the contents of the servicing to the customer.)
No If the malfunction has not been resolved, repeat the inspection from Step 1.