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Home >> Mazda >> 2021 >> CX-9 Signature >> Repair and Diagnosis >> Body & Frame >> Windows >> Symptom Troubleshooting - Power Window System >> Driver-Side Door Glass Can Be Operated Manually But Cannot Be Operated Automatically >> Diagnostic Procedure
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Diagnostic Procedure

DRIVER-SIDE DOOR GLASS CAN BE OPERATED MANUALLY BUT CANNOT BE OPERATED AUTOMATICALLY DIAGNOSTIC PROCEDURE

Step Inspection Action
1 VERIFY IF MALFUNCTION CAUSE IS OPERATION UNDER OPERATION PERMISSION CONDITION
  • Perform the power window system initialization procedure.
  • Does the driver-side door glass operate automatically using the power window main switch?
Yes System is normal. (Tell the customer about power window system initialization procedure.)
No Go to the next step.
2 POWER WINDOW MAIN SWITCH CONNECTOR INSPECTION
  • Switch the ignition off.
  • Disconnect the negative battery terminal.

    (See NEGATIVE BATTERY TERMINAL DISCONNECTION/CONNECTION .)

  • Disconnect the power window main switch connector.
  • Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection.
  • Is the connector normal?
Yes Go to the next step.
No Repair or replace the connector, then go to Step 10.
3 POWER WINDOW MOTOR CONNECTOR INSPECTION
  • Disconnect the power window motor connector.
  • Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection.
  • Is the connector normal?
Yes Go to the next step.
No Repair or replace the connector, then go to Step 10.
4 POWER WINDOW MOTOR TERMINAL D INSPECTION Yes Go to Step 6.
No Go to the next step.
5 POWER WINDOW MAIN SWITCH TERMINAL 2N INSPECTION
  • Measure the voltage at power window main switch terminal 1A (vehicle wiring harness side).
  • Is the voltage B+?
Yes Refer to the wiring diagram and verify if there is a common connector between power window main switch terminal 1A and power window motor terminal D.
If there is a common connector:
  • Inspect the common connector and terminals for corrosion, damage, or disconnection and the common wiring harnesses for an open or short circuit to determine the malfunctioning location.
  • Repair or replace the malfunctioning location.

    If there is no common connector:

  • Repair or replace the wiring harness which has an open or short circuit.

Go to Step 10.
No Replace the power window main switch, then go to Step 10.
(See POWER WINDOW MAIN SWITCH REMOVAL/INSTALLATION .)
6 DETERMINE IF MALFUNCTION CAUSE IS POWER WINDOW MAIN SWITCH INTERNAL GROUND SYSTEM Yes Go to Step 8.
No Go to the next step.
7 VERIFY IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN POWER WINDOW MAIN SWITCH AND POWER WINDOW MOTOR
  • Disconnect the power window main switch connector and power window motor connector.
  • Inspect for continuity between the following terminals (vehicle wiring harness).
  • Power window main switch terminal 1I and power window motor terminal A
  • Is there continuity?
Yes Replace the power window main switch, then go to Step 10.
(See POWER WINDOW MAIN SWITCH REMOVAL/INSTALLATION .)
No Refer to the wiring diagram and verify if there is a common connector between power window main switch terminal 1I and power window motor terminal A.
If there is a common connector:
  • Inspect the common connector and terminals for corrosion, damage, or disconnection and the common wiring harnesses for an open circuit to determine the malfunctioning location.
  • Repair or replace the malfunctioning location.

    If there is no common connector:

  • Repair or replace the wiring harness which has an open circuit.

Go to Step 10.
8 POWER WINDOW MAIN SWITCH TERMINALS 2F AND 2D INSPECTION Yes Replace the power window main switch, then go to Step 10.
(See POWER WINDOW MAIN SWITCH REMOVAL/INSTALLATION .)
No Go to the next step.
9 POWER WINDOW MOTOR TERMINALS B AND C INSPECTION Yes Refer to the wiring diagram and verify if there is a common connector between the following terminals.
  • Power window main switch terminal 2D and power window motor terminal B
  • Power window main switch terminal 2F and power window motor terminal C

    If there is a common connector:

  • Inspect the common connector and terminals for corrosion, damage, or disconnection and the common wiring harnesses for an open or short circuit to determine the malfunctioning location.
  • Repair or replace the malfunctioning location.

    If there is no common connector:

  • Repair or replace the wiring harness which has an open or short circuit.

Go to the next step.
No Replace the power window motor, then go to the next step.
(See FRONT POWER WINDOW MOTOR REMOVAL/INSTALLATION .)
10 VERIFY IF MALFUNCTION CAUSE IS CORRECTED
  • Does the power window system operate normally?
Yes Troubleshooting completed. (Explain the problem to the customer.)
No Verify the malfunction symptom in the symptom troubleshooting chart and perform the other applicable malfunction diagnosis.