Diagnostic Procedure

DOOR GLASS DOES NOT OPERATE USING REMOTE TRANSMITTER (POWER WINDOW SYSTEM) DIAGNOSTIC PROCEDURE

Step	Inspection	Results	Action
1	VERIFY VEHICLE CONDITION Switch the ignition off. After short-pressing the unlock button on the remote transmitter 3 times within 2 s, press and hold it within 2 s. Is the open operation for all door glass performed?	Yes	Complete the symptom troubleshooting. (Explain contents of repair to customer)
1		No	Verify that the power window system initial setting is completed. (See POWER WINDOW SYSTEM INITIALIZATION PROCEDURE .) Go to the next step.
2	VERIFY ALL SYSTEM DTCs Perform the DTC inspection. (See DTC INSPECTION .) Are any DTCs displayed?	Yes	Repair the malfunctioning location according to the applicable DTC troubleshooting.
2		No	Go to the next step.
3	VERIFY IF MALFUNCTION IS CAUSED BY POWER WINDOW SYSTEM RELATED PARTS Use the power window main switch or the power window subswitch to operate the door glass automatically or manually. Does the door glass operate automatically or manually?	Yes	Go to the next step.
3		No	Go to the following malfunction symptom item. (See DRIVER-SIDE DOOR GLASS CANNOT BE OPERATED MANUALLY OR AUTOMATICALLY [POWER WINDOW SYSTEM] .) (See DOOR GLASS OTHER THAN DRIVER'S DOOR CANNOT BE OPERATED MANUALLY OR AUTOMATICALLY [POWER WINDOW SYSTEM] .) Repair or replace the malfunctioning location and perform the repair completion verification.
4	VERIFY IF MALFUNCTION IS CAUSED BY KEYLESS ENTRY SYSTEM RELATED PARTS Perform a door lock/unlock operation using the remote transmitter. Is door locked/unlocked?	Yes	Go to the next step.
4		No	Go to the following malfunction symptom item. (See OPERATION USING REMOTE TRANSMITTER BUTTON NOT POSSIBLE [SECURITY AND LOCKS] .) Repair or replace the malfunctioning location and perform the repair completion verification.
Repair completion verification	VERIFY THAT VEHICLE IS REPAIRED Install/connect the part removed/disconnected during the troubleshooting procedure. Has the malfunction symptom been eliminated?	Yes	Complete the symptom troubleshooting. (Explain contents of repair to customer)
Repair completion verification		No	Refer to the controller area network (CAN) malfunction diagnosis flow to inspect for a CAN communication error. (See CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW [(US)] .) If the CAN communication is normal, perform the diagnosis from Step 1. If the malfunction is not resolved, replace the body control module (BCM). (See BODY CONTROL MODULE (BCM) REMOVAL/INSTALLATION .)