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Service Campaign 2007080004 - Install Software For Dynamic And/Or Multi-Contour Seat Control Modules (2007080004)

Publication date: 2007-09-28
Reference number: 2007080004

SERVICE CAMPAIGN 2007080004 - INSTALL SOFTWARE FOR DYNAMIC AND/OR MULTI-CONTOUR SEAT CONTROL MODULES

SERVICE CAMPAIGN 2007080004 - INSTALL SOFTWARE FOR DYNAMIC AND/OR MULTI-CONTOUR SEAT CONTROL MODULES

SERVICE CAMPAIGN BULLETIN

Reference Number(s): 2007080004, Date of Issue:  September 28, 2007
MERCEDES-BENZ: MODELS 216, 221, MODEL YEARS 2007-2008
GROUP: 00 OF SERVICE INFORMATION BINDER;
GROUP: I OF INFORMATION - PARTS & ACCESSORIES BINDER

SUBJECT

MODELS 216, 221 

MODEL YEARS 2007-2008 

INSTALL SOFTWARE FOR DYNAMIC AND/OR MULTI-CONTOUR SEAT CONTROL MODULES 

This Service Campaign has been initiated because DCAG has determined that the affected vehicles may have possible malfunctions in the multi-contour seat modules which may result in inflation or deflation of the air cushions without obvious cause. Dealers will update the control module software and, if multi-contour seat fault codes are indicated, then replace ONLY the appropriate parts identified for the multi-contour seats.

The software update is 100%, while the part replacement rate is estimated to be less than 1%. 

Dealers may order parts as required. 

Prior to performing this Service Campaign:

Please note that Recall and Service Campaigns do not expire  and may also be performed on a vehicle with a vehicle status indicator.

Approximately 15 vehicles are affected.

Fig 1: Procedure Overview
G05448297

PROCEDURE

A. PERFORM QUICK TEST AND CHECK BACKRESTS AND SEAT CUSHIONS FOR BUBBLES

Note - Prior to starting the procedure ensure to: 

  • Use DAS version 06/2007 with AddOn 0760  or higher with all associated patches
  • Follow the steps exactly as described in DAS
  • Connect battery charger
  1. Visually inspect backrests and seat cushions for bubble formation (Fig 2).
    Fig 2: Seat Cushion With Bubble Formation
    G05448298
    NOTE: If bubbles are present, replace the affected air cushion insert.
  2. Connect Star Diagnosis.
  3. Read out and erase fault memory.
  4. Read out fault codes in DS-LF, DS-RF, DSP, MKL-HL,  and MKL-HR  .
  5. Perform one of the following, depending on fault codes read out in previous step:
    • If fault code 9210 appears: Perform Procedures D and I  .
    • If fault code 9211 appears: Perform Procedures E and I  .
      NOTE: The following fault codes may only be present on seats equipped with the massage function.
    • If fault code 9202 appears: Perform Procedures F and I  .
    • If fault code 9250 or 9251 appears: Perform Procedure B  .
    • If no fault codes or bubble formations appear  : Perform Procedure I  .
      NOTE: Ignore the following fault codes; they register the automatic shutoff of the pneumatic pump.
      • Fault code 9306, "Control unit dynamic seat pump is switched off due to a fault."
      • Fault code 9307, "Control unit dynamic seat pump is not activated."

B. CHECK SYSTEM FOR LEAKS (FRONT SEATS)

  1. Remove seatback lining (A, Fig 3) from backrest of left front seat.
    • Detach two bolts (B) at bottom and pull seatback lining downwards.
    Fig 3: Seatback Lining
    G05448299
  2. Disconnect feed line and close off with stop plug (part # A 124 805 02 44) as shown in Fig 4.
    Fig 4: Feed Line Closed Off With Stop Plug
    G05448300
  3. Perform leak test.
    • Follow the DAS menu "Pump control unit-> Complete list of guided tests-> Check entire system for leaks."
  4. Perform one of the following, depending on results of leak test in previous step:
    • If no  pressure loss is detected: Perform Procedures G and H  .
    • If pressure loss is  detected: Repeat procedure on right seat.
    NOTE: If no malfunctioning padding was discovered during the test of the front seats, Procedure C  must be performed on the rear seats.

C. CHECK SYSTEM FOR LEAKS (REAR SEATS)

  1. Remove left rear seat backrest; refer to WIS document AR91.12-P-1620SX.
  2. Disconnect feed line and close off with stop plug (part # A 124 805 02 44) as shown in Fig 5.
    Fig 5: Feed Line Closed Off With Stop Plug
    G05448301
  3. Perform leak test.
    • Follow the DAS menu "Pump control unit-> Complete list of guided tests-> Check entire system for leaks."
  4. Perform one of the following, depending on results of leak test in previous step:
    • If no  pressure loss is detected: Perform Procedures G and H  .
    • If pressure loss is  detected: Repeat procedure on right rear seat.

D. REPLACE BACKREST AIR CUSHION INSERT (FRONT AND REAR SEATS)

  1. Remove cover of affected seat backrest; refer to one of the following WIS documents:
    • Front seat backrest cover (Model 216): AR91.18-P-1820SC.
    • Front seat backrest cover (Model 221): AR91.18-P-1820SX.
    • Rear seat backrest cover (Model 221): AR91.12-P-1620SX.
  2. Replace air cushion insert in affected multi-contour seat backrest.
    NOTE:
    • Rear seats  : In the event of malfunctioning parts in the rear backrest, the complete padding of the rear backrest must be replaced.
    • Front seats  : Ensure that the air cushion inserts for the massage functions are securely integrated into the front seat backrest padding. The multi-contour/dynamic function is implemented by a separate air cushion insert located under the backrest padding, and can be replaced separately.
  3. Reinstall backrest cover; refer to appropriate WIS document from step 1.
  4. Proceed to Procedure I.

E. REPLACE FRONT SEAT CUSHION INSERT

  1. Remove cover of affected front seat cushion; refer to one of the following WIS documents:
    • Front seat cushion cover (Model 216): AR91.18-P-1800SC.
    • Front seat cushion cover (Model 221): AR91.18-P-1800SX.
  2. Replace seat cushion insert in affected multi-contour seat.
  3. Reinstall seat cushion cover; refer to appropriate WIS document from step 1.
  4. Proceed to Procedure I  .

F. REPLACE BACKREST MASSAGE INSERT (FRONT AND REAR SEATS)

  1. Remove cover of affected seat backrest; refer to one of the following WIS documents:
    • Front seat backrest cover (Model 216): AR91.18-P-1820SC.
    • Front seat backrest cover (Model 221): AR91.18-P-1820SX.
    • Rear seat backrest cover (Model 221): AR91.12-P-1620SX.
  2. Replace air cushion insert in affected multi-contour seat backrest.
    NOTE: In the event of faulty parts in the front and/or rear backrest(s), the complete padding of the affected backrest(s) must be replaced.
  3. Reinstall backrest cover; refer to appropriate WIS document from step 1.
  4. Proceed to Procedure I  .

G. REPLACE FRONT SEAT BACKREST MASSAGE INSERT

  1. Remove cover of affected front seat backrest; refer to one of the following WIS documents:
    • Front seat backrest cover (Model 216): AR91.18-P-1820SC.
    • Front seat backrest cover (Model 221): AR91.18-P-1820SX.
  2. Replace air cushion insert in affected multi-contour seat backrest.
  3. Reinstall backrest cover; refer to appropriate WIS document from step 1.
  4. Proceed to Procedure I  .

H. REPLACE REAR SEAT BACKREST MASSAGE INSERT

  1. Remove cover of affected rear seat backrest; refer to WIS document AR91.12-P-1620SX.
  2. Replace air cushion insert in affected multi-contour seat backrest.
  3. Reinstall backrest cover; refer to WIS document AR91.12-P-1620SX.
  4. Proceed to Procedure I  .

I. INSTALL SOFTWARE FOR ALL MULTI-CONTOUR/DYNAMIC SEATS AND DYNAMIC PUMP

  1. Connect Star Diagnosis.
  2. Install software for dynamic and/or multi-contour (front and rear) seat control modules and dynamic pump.
    • Follow DAS path "Control units/ Seats and doors" and select the appropriate control module.
    • Select "Control unit adaptations/ Control unit programming."
    NOTE: If the "No newer control module software was found" message appears when attempting to flash the control modules, proceed to step 3.
  3. Disconnect Star Diagnosis and battery charger.

PARTS INFORMATION

PARTS INFORMATION

Qty. Part Name Part Number Estimated Replacement Rate
Model 216  <1%
1 Left Seat Backrest Cushion A 216 910 33 16
1 Right Seat Backrest Cushion A 216 910 34 16
1 Left Seat Insert A 216 910 13 75 28
1 Right Seat Insert A 216 910 14 75 28
2 Seat Backrest Insert A 216 910 15 75 28 or
A 216 910 16 75 28 (1)
2 Plug A 124 805 02 44
2 Air distributor A 202 800 03 22
Model 221 
2 Seat Backrest Cushion A 221 910 09 16 28 or
A 221 910 0716 (1)
1 Left Seat Backrest Cushion A 221 920 21 16 or
A 221 920 41 16
1 Right Seat Backrest Cushion A 221 920 22 16 or
A 221 920 28 16 or
A 221 920 42 16 28
1 Left Seat Insert A 221 910 00 75 28
1 Right Seat Insert A 221 910 20 75 28
2 Right Seat Insert A 221 910 21 75 28 or
A 221 910 22 75 28 (1)
2 Plug A 124 805 02 44
2 Air distributor A 202 800 03 22
NOTE: The parts are to be ordered as needed in the necessary quantities based on tests performed in the work procedure.
(1) Part number may be claimed twice or one of each. Example: A 216 910 1575 28 for a qty 2 or A 216 910 1575 28 qty 1 and A 216 910 1675 28 qty 1
NOTE:
  • Please be aware that only the part number(s) referenced in the Campaign Bulletin is approved for use to repair the vehicle. Repairs performed using any other part(s) will not have been performed in accordance with the campaign. Accordingly, warranty claims submitted with reference to an improper part number(s) will be denied.
  • Please note that the information in the most current versions of EPC and StarTime supersedes the parts and warranty information in the Campaign Bulletin.
  • The following allowable labor operation should be used when submitting a warranty claim for this repair:

WARRANTY INFORMATION

REPAIR 1

Operation:

  1. Battery Charger, Connect & Disconnect (02-5058)
  2. Star Diagnosis System (SDS), Connect & Disconnect (02-4762)
  3. FAULT MEMORY (WITH SDS CONNECTED), READ OUT / ERASE (02-5059)
  4. SOFTWARE FOR CONTROL UNIT:..... INSTALL (02-5788)
WARRANTY INFORMATION - REPAIR 1

Damage Code Operation Number Labor Time (hrs.) Model Indicator(s)
91 910 36 8 (Check software and update) 02-5058 0.1 AB, AC, AD, DA, DB
02-4762 0.2 AB, AC, AD, DA, DB
02-5059 0.1 AB, AC, AD, DA, DB
  02-5788 0.1 AB, AC, AD, DA, DB
NOTE:
  • Due to the number and complexity of possible repair scenarios, it was not possible to list them all individually. Please claim the op-codes corresponding to the procedures performed on the vehicle. If you have any questions, please contact TAC for assistance.
  • SDS printouts of test results must be presented as proof of labor  .

REPAIR 2

Operation:

  1. Battery Charger, Connect & Disconnect (02-5058)
  2. Star Diagnosis System (SDS), Connect & Disconnect (02-4762)
  3. FAULT MEMORY (WITH SDS CONNECTED), READ OUT / ERASE (02-5059)
  4. MODULE (1) FOR MASSAGE FUNCTION AT FRONT, CHECK FOR LEAKS (WITH DAS CONNECTED) (02-5781)
  5. MODULE (1) FOR MASSAGE FUNCTION AT REAR, CHECK FOR LEAKS (WITH DAS CONNECTED) (02-5782)
  6. FOAM PADDING FOR SEAT CUSHION AT FRONT, REPLACE (AFTER CHECK) (02-5783)
  7. FOAM PADDING FOR BACKREST AT FRONT, REPLACE (AFTER CHECK) (02-5784)
  8. FOAM PADDING FOR BACKREST OF REAR SEAT, REPLACE (AFTER CHECK) (02-5785)
  9. PADDING FOR MASSAGE FUNCTION OF BACKREST AT FRONT, REPLACE (AFTER CHECK) (02-5786)
  10. PADDING FOR MASSAGE FUNCTION OF REAR SEAT BACKREST, REPLACE (AFTER CHECK) (02-5787)
  11. SOFTWARE FOR CONTROL UNIT:..... INSTALL (02-5788)
WARRANTY INFORMATION - REPAIR 2

Damage Code Operation Number Labor Time (hrs.) Model Indicator(s)
91 910 36 7 (Check software and update; replace parts) 02-5058 0.1 AB, AC, AD, DA, DB
02-4762 0.2 AB, AC, AD, DA, DB
02-5059 0.1 AB, AC, AD, DA, DB
If bubbles are present, replace the affected air cushion insert. Use the appropriate operation code.
or
Procedure B 02-5781 0.2 AB, AC, AD, DA, DB
or
Procedure C 02-5782 0.4 AB, AC, AD, DA, DB
or
Procedure E 02-5783 1.7 DA, DB
1.9 AB, AC, AD
or
Procedure D 02-5784 1.3 AB, AC, AD
1.5 DA, DB
or
Procedure D 02-5785 0.7 DA, DB
0.8 AB, AC, AD,
or
Procedure F or G 02-5786 1.3 AB, AC, AD
1.5 DA, DB
or
Procedure F or H (221) 02-5787 0.7 DA, DB
0.8 AB, AC, AD
Procedure I 02-5788 0.1 AB, AC, AD, DA, DB
NOTE:
  • Due to the number and complexity of possible repair scenarios, it was not possible to list them all individually. Please claim the op-codes corresponding to the procedures performed on the vehicle. If you have any questions, please contact TAC for assistance.
  • SDS printouts of test results must be presented as proof of labor  .
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