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Recall Campaign 2022040003 - Update Control Unit Software Configuration (P-RC-2022040003)

Publication date: 2022-04-15
Reference number: P-RC-2022040003
Supersedes refnos: 2022040003

RECALL CAMPAIGN 2022040003 - UPDATE CONTROL UNIT SOFTWARE CONFIGURATION

RECALL CAMPAIGN 2022040003 - UPDATE CONTROL UNIT SOFTWARE CONFIGURATION

SERVICE CAMPAIGN BULLETIN

Reference Number(s): 2022040003, Date of Issue:  April 15, 2022
MERCEDES-BENZ: MY07-14 SLK-Class, C-Class, E-Class Coupe/Convertible, CLK-Class, SL-Class and G-Class (171 204 207 209 230 and 463 platform)

SERVICE INFORMATION

IMPORTANT RECALL CAMPAIGN UPDATE 

Please see the attached documents related to the campaign listed above.

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis

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Campaign No. 2022040003, April 2022

TO: ALL MERCEDES-BENZ CENTERS

SUBJECT

Various Models 

Model Year 2007-2014 

Update Control Unit Software Configuration 

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that during a workshop visit of certain Model Year ("MY") 2007-2014 SLK-Class (171 platform), C-Class (204 platform), E-Class Coupe/Convertible (207 platform), CLK-Class (209 platform), SL-Class (230 platform) and G-Class (463 platform) vehicles, configurations were written into one or more control units that might not meet current production specifications. In this case, installation of incorrect software configurations could cause one or various control units to malfunction. Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control might occur, which could increase the risk of a crash and/or exhaust emissions depending on the control unit affected. An authorized Mercedes-Benz dealer will update the software configuration of the affected control units on the vehicles.

Prior to performing this Campaign:

Approximately 22 vehicles are affected.

Order No. P-RC-2022040003

This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Record

Perform SCN coding in various control units 

If two or more software updates or SCN codings are performed during one workshop visit, operation items 02-4762 and 02-5058 may be invoiced once for each workshop order  .

WORK PROCEDURE

  1. Connect XENTRY Diagnosis.

    If the control unit listed here is not  present in the vehicle, no  SCN coding is therefore necessary.

    Valid for all models 

  2. Perform SCN coding in the engine electronics for combustion engine  control unit.

    To do this, select menu item "Quick test view - Engine electronics for combustion engine-Adaptations - Control unit update - Update of SCN coding".

    Then follow the user guidance in XENTRY Diagnosis.

    Only for models 204 and 207 

  3. Perform SCN coding in front SAM control unit with fuse and relay module  .

    To do this, select menu item "Quick test view - N10/1 (Front SAM control unit with fuse and relay module) - Adaptations - Control unit update - Update SCN coding".

    Then follow the user guidance in XENTRY Diagnosis

    Only for models 204 and 207 

  4. Perform SCN coding in rear SAM control unit with fuse and relay module  .

    To do this, select menu item "Quick test view - N10/2 (Rear SAM control unit with fuse and relay module) - Adaptations - Control unit update - Update SCN coding".

    Then follow the user guidance in XENTRY Diagnosis

    Only for model 204 

  5. Perform SCN coding in Electronic Stability Program  control unit.

    To do this, select menu item "Quick test view - Electronic Stability-Program control unit - Adaptations - Control unit update - Update of SCN coding".

    Then follow the user guidance in XENTRY Diagnosis.

    Only for model 204 

  6. Perform SCN coding in central gateway  control unit.

    To do this, select menu item "Quick test-view - N93 - Central Gateway (CGW) - Adaptations - Control unit update - Update of SCN coding".

    Then follow the user guidance in XENTRY Diagnosis.

    Only for model 207 

  7. Perform SCN coding in right xenon headlamp  control unit.

    To do this, select menu item "Quick test view - E2n1 - Right xenon headlamp (XALWA-R) - Adaptations - Control unit update - Update of SCN coding".

    Then follow the user guidance in XENTRY Diagnosis.

  8. Disconnect XENTRY Diagnosis.
NOTE: The following allowable labor operation should be used when submitting a warranty claim for this repair  :

WARRANTY INFORMATION

WARRANTY INFORMATION

Damage Code Operation Number Description Labor Time (hrs.)
54 987 25  02-4762 (1)  Connect/disconnect diagnostic system
(XENTRY Diagnosis)
0.1
02-5058 (1)  Connect/disconnect starter battery charger
(with XENTRY Diagnosis connected)
0.1
02-9446 (2)  Perform SCN coding in engine electronics for combustion engine  control unit (With XENTRY Diagnosis connected)
Valid for all models 
0.1
02-9446 (2)  Perform SCN coding in front SAM control unit  with fuse and relay module
(with XENTRY Diagnosis connected)
Only for models 204 and 207 
0.1
02-9446 (2)  Perform SCN coding in rear SAM control unit  with fuse and relay module
(with XENTRY Diagnosis connected)
Only for models 204 and 207 
0.1
02-9446 (2)  Perform SCN coding in central gateway  control unit
(with XENTRY Diagnosis connected) only for model 204 
0.1
02-9446 (2)  Perform SCN coding in electronic stability program  control unit
(with XENTRY Diagnosis connected) only for model 204 
0.1
02-9446 (2)  Perform SCN coding in right xenon headlamp  control unit
(With XENTRY Diagnosis connected)
Only for model 207 
0.1
(1) Operation item may only be invoiced once for each workshop order!
(2) This operation item is to be used in the corresponding frequency!
NOTE: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.

The following step applies to California dealers only. 

Apply Proof of Correction Label (A 000 584 54 13)  to area identified in Figure 1  . Fill in the blank areas of the label.

The campaign number for the California Proof of Correction is unique and must be entered as such (220403)  , your dealer code, and the date of the repair, using a black permanent marker.

NOTE: Clean bonding surface prior to affixing label.
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The following step applies to California dealers only  .

Provide the owner with the completed and signed Proof of Correction Certificate (A 000 584 42 14) Figure 2  , after you scan a completed form and attach to the RO. The recall number for the California Proof of Correction is unique and must be entered as such (220403). 

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CALIFORNIA PROOF OF CORRECTION PARTS INFORMATION

PARTS INFORMATION

Qty. Part Name Part Number
1 Sheet (CA Dealers Only) A 000 584 57 14
1 Label (CA Dealers Only) A 000 584 54 13