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Service Campaign 2013110007 - Update Rear SAM Control Module Software (2013110007)

Publication date: 2013-11-22
Reference number: 2013110007

SERVICE CAMPAIGN 2013110007 - UPDATE REAR SAM CONTROL MODULE SOFTWARE

SERVICE CAMPAIGN 2013110007 - UPDATE REAR SAM CONTROL MODULE SOFTWARE

SERVICE CAMPAIGN BULLETIN

Reference Number(s): 2013110007, Date of Issue:  November, 2013
MERCEDES-BENZ: Model 222 (S-Class), Model Year 2014

SUBJECT

Model 222 (S-Class), Model Year 2014 

Update Rear SAM Control Module Software 

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the rear SAM control module software does not correspond to current production configuration. As a result the trunk lid may not open. An authorized Mercedes-Benz dealer will update the rear SAM control module software at the next workshop visit.

Prior to performing this Service Campaign:

Approximately 775 vehicles are affected.

PROCEDURE

NOTE:
  • Use DAS/Xentry 09-10/13 with add-on 3030 or higher.
  • Follow the steps exactly as described in DAS/Xentry.
  • Connect battery charger (battery voltage >12.5V).
  • Ensure all electrical consumers are switched-off.
  • In the event of software/SCN update issues, contact Star Diagnosis User Help Desk. Please refer to the "pre-call" check list before contacting UHD.
  • Refer to Star Diagnosis System (SDS) Best Practices Guide.
  1. Update rear SAM software:

    Control units view/Body/Rear SAM (rear signal acquisition and actuation module)/Adaptations/Control unit programming.

  2. Follow on-screen instructions.
    NOTE: Please verify rear SAM control module software number changed after performing the software update.
    NOTE: The following allowable labor operation should be used when submitting a warranty claim for this repair:

WARRANTY INFORMATION

Operation

  1. Connect/disconnect battery charger (02-5058)
  2. Star Diagnosis System (SDS), Connect/disconnect (02-4762)
  3. Update rear SAM control module software (02-8309)
WARRANTY INFORMATION

Damage Code Operation Number Labor Time (hrs.)
54 958 40 8 02-5058 0.1
02-4762 0.1
02-8309 0.1
NOTE: Operation Number labor times are subject to change.