Number Of Mentors Needed And Skill Level
It is not always critical to choose your top technician as your mentor. Certainly, mentors must be well versed with the type of vehicles and technical work performed in your location(s), but it is more important to look for and train to their ability to convey information with their trainees in a positive manner. In fact, some companies use more than one level of mentor in order to control cost and keep their shops productive. (See the Mentor Skill Matrix sample Figure