31 00... Information on replacing shock absorbers: Situation
WARNING: This page does not describe the selected car, but rather 7 other vehicles, including the 2016 BMW 760Li, 2015 BMW 760Li, 2014 BMW 760Li, 2013 BMW 760Li, and 2012 BMW 760Li. However, it is still accessible from the selected car via links, so may be relevant.
When a shock absorber is faulty on one side (leaking, noises, etc.), often both shock absorbers on the axle in question are replaced.