Dealing with problems in the workshop

NOTE: Stored faults in the Combox and the headunit must be dealt with first!

In order to trace faults on the vehicle, the service employee must perform a vehicle test and run the < Check telecommunications system> procedure. The test module can be found at:

Information Search > Function structure > Body > Audio, Video, Telephone, Navigation > Telecommunication > System check

The relevant procedure for evaluating the test code is integrated here (A4A - Automotive application). The test code is decoded by the procedure. This provides the service employee with all of the necessary information. He is then able to perform a focussed diagnosis.

NOTE: The test code can be evaluated on a workshop computer (e.g. Service Advisor's computer). A functional ISTA client must be installed on this computer. The vehicle can be identified via the vehicle identification number or its basic characteristics using the ISTA Client. The test module can be found at:

Information Search > Function structure > Body > Audio, Video, Telephone, Navigation > Telecommunication > >Further Test Modules > MINI Connected.

This test module is only intended to be a source of information for service advisors and does not generate a diagnosis code. If a diagnosis code is needed, proceed as described in section Dealing with problems in the workshop.