Voluntary Service Campaign 2013 ALTIMA TCM Reprogram (NTB12-081)

Preparation For Reprogramming

1. Connect the CONSULT PC  to the vehicle to begin the reprogramming procedure.
2. Open ASIST on the CONSULT PC and start C-III plus.
3. Wait for the plus VI to be recognized / connected.
   • Serial number will display when the plus VI is recognized / connected.
4. Select Re/programming, Configuration. 
5. Follow the C-III plus on-screen instructions and navigate to the screen shown in Figure 2.
   IMPORTANT: During the initial "Reprogramming Confirmation" set-up, if you get this screen (Figure 1A):
   1. Select Delete,  then
   2. Select Other Operation,  then
   3. Continue with the reprogramming procedure.
      NOTE: If reprogramming does not complete, this screen can display for reprogramming recovery. Do not select Delete if this screen displays during reprogram recovery.
6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows:
   1. Find the TCM Part Number  and write it on the repair order.
      NOTE: This is the current  TCM Part Number (P/N).
   2. Compare the P/N you wrote down to the numbers in the Current TCM Part Number  column in Table 1 below.
      • If there is a match  , this bulletin applies  . Continue with the reprogramming procedure.
      • If there is not a match  , this campaign does not apply, or it has already been done. Check Service COMM to confirm campaign eligibility.
      TCM PART INFORMATION
      
      

      Model	Current TCM  Part Number:
      2013 Altima with QR25	31036 - 3TA0A

7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM.
   NOTE:

   • In some cases, more than one new P/N for reprogramming is available.
     • In this case, the screen in Figure 3 displays.
     • Select and use the reprogramming option that does not  have the message "Caution! Use ONLY with NTBXX-XXX".
   • If you get this screen and it is blank  (no reprogramming listed), it means there is no reprogramming available for this vehicle.
8. When the screen in Figure 4 displays, reprogramming is complete.
   NOTE: If the screen in Figure 4 does not  display (reprogramming does not  complete), refer to "ECM Recovery" below.
9. Disconnect the battery charger from the vehicle.
10. Select Next. 
    NOTE:

    • In the next step, you will perform DTC erase.
    • DTC erase is required before C-III plus will provide the final reprogramming confirmation report.

    ECM recovery: 

    Do not disconnect plus VI or shut down C-III plus if reprogramming does not complete. 

    If reprogramming does not complete and the "!?" icon displays as shown in Figure 5: 

    • Check battery voltage (12.0-15.5 V).
    • Ignition is ON, engine OFF.
    • External Bluetooth® devices are OFF.
    • All electrical loads are OFF.
    • Select retry and follow the on screen instructions. 
    • "Retry" may not go through on first attempt and can be selected more than once  .

    If reprogramming does not complete and the "X" icon displays as shown in Figure 6: 

    • Check battery voltage (12.0 - 15.5 V).
    • CONSULT A/C adapter is plugged in.
    • Ignition is ON, engine OFF.
    • Transmission is in Park.
    • All C-III plus / VI cables are securely connected.
    • All C-III plus updates are installed.
    • Select Home  , and restart the reprogram procedure from the beginning. 
11. Follow the on-screen instructions to Erase DTCs 
12. When the entire reprogramming process is complete, the screen in Figure 7 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty documentation.
15. Select Confirm. 
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.