Voluntary Service Campaign 2014-2017 Versa Note; ECM Reprogram (NTB18-052)

VOLUNTARY SERVICE CAMPAIGN 2014-2017 VERSA NOTE; ECM REPROGRAM

SERVICE CAMPAIGN BULLETIN

APPLIED VEHICLES

2014-2017 Versa Note (E12)

Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. 

INTRODUCTION

VOLUNTARY SERVICE CAMPAIGN 2014-2017 VERSA NOTE; ECM REPROGRAM 

Nissan is conducting this voluntary service campaign on certain specific model year 2014-2017 Versa Note vehicles that are currently registered in the states of Arizona or Nevada. The Engine Control Module (ECM) software will be reprogrammed. This service will be performed at no charge to the customer for parts or labor.

IDENTIFICATION NUMBER

Nissan has assigned identification number PM827 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY

Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer's inventory.

SERVICE PROCEDURE

• ASIST on the CONSULT PC has been synchronized (updated) to the current date.
• All CONSULT-III plus (C-III plus) software updates (if any) have been installed.
• The CONSULT PC is connected to the Internet (Wi-Fi or cable).

1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
2. Start C-III plus.
3. Wait for the plus VI to be recognized/connected.
   • The serial number will display when the plus VI is recognized/connected.
4. Select Re/programming, Configuration. 
5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in Figure 2 on the next page.
6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows.
   1. Find the ECM Part Number  and write it on the repair order.
      NOTE: This is the current  ECM Part Number (P/N).
   2. Compare the P/N you wrote down to the numbers in the Current ECM Part Number  column in Table A  on the next page.
      • If there is a match,  continue with the reprogramming procedure.
      • If there is not a match,  reprogramming is not needed. Proceed to CLAIMS INFORMATION , "Reprogramming Not Needed".
   CURRENT ECM PART NUMBER
   
   

   VERSA NOTE: MODEL YEAR	CURRENT ECM PART NUMBER: 23710-
   2014	3VB1B, 3VB1C, 3VB1D, 3VB1E 3VB2B, 3VB2C, 3VB2D, 3VB2E 3VB3B, 3VB3C, 3VB3D, 3VB3E 3VB4B, 3VB4C, 3VB4D, 3VB4E 3VB5B, 3VB5C, 3VB5D, 3VB5E 3VB6E, 3VB6F 3VB7E, 3VB7F 3VB8E, 3VB8F
   2015	9MB0A, 9MB0B, 9MB0C 9MB1A, 9MB1B, 9MB1C 9MB2A, 9MB2C, 9MB2D, 9MB2E 9MB3A, 9MB3C, 9MB3D, 9MB3E 9MB4A, 9MB4C, 9MB4D, 9MB4E 9MB5A, 9MB5C, 9MB5D, 9MB5E
   2016	9MD0A, 9MD0B, 9MD0C 9MD1A, 9MD1B, 9MD1C 9MD2A, 9MD2B, 9MD2C 9MD3A, 9MD3B, 9MD3C 9MD4A, 9MD4B, 9MD4C 9MD5A, 9MD5B, 9MD5C
   2017	9ME1A, 9ME1B 9ME2A, 9ME2B 9ME3A, 9ME3B 9ME4A, 9ME4B 9ME5A, 9ME5B 9ME6A, 9ME6B

7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM.
   NOTE:

   • In some cases, more than one new P/N for reprogramming is available.
     • In this case, the screen in Figure 3 displays.
     • Select and use the reprogramming option that does not  have the message "Caution! Use ONLY with NTBXX-XXX".
   • If you get this screen and it is blank  (no reprogramming listed), it means there is no reprogramming available for this vehicle.
   • Before reprogramming will start, you will be required to enter your User Name and Password.
     • The CONSULT PC must be connected to the Internet (Wi-Fi or cable).
     • If you do not know your User Name and Password, contact your Service Manager.
8. When the screen in Figure 5 displays, reprogramming is complete.
   NOTE: If the screen in Figure 5 does not  display (indicating that reprogramming did not complete), refer to the information on page 8.
9. Disconnect the battery charger from the vehicle.
10. Select Next. 
    NOTE:

    • In the next steps, starting on page 9, you will perform Throttle Valve Closed Position, Idle Air Volume Learn, Accelerator Closed Position, and DTC erase.
    • These operations are required before C-III plus will provide the final reprogramming confirmation report.

    ECM Recovery 

    Do not disconnect the plus VI or shut down C-III plus if reprogramming does not complete. 

    If reprogramming does not complete and the "!?" icon displays as shown in Figure 6: 

    • Check battery voltage (12.0-15.5 V).
    • Ignition is ON, engine OFF.
    • External Bluetooth® devices are OFF.
    • All electrical loads are OFF.
    • Select retry and follow the on screen instructions. 
    • "Retry" may not go through on first attempt and can be selected more than once. 

    If reprogramming does not complete and the "X" icon displays as shown in Figure 7: 

    • Check battery voltage (12.0 - 15.5 V).
    • CONSULT A/C adapter is plugged in.
    • Ignition is ON, engine OFF.
    • Transmission is in Park.
    • All C-III plus/VI cables are securely connected.
    • All C-III plus updates are installed.
    • Select Home, and restart the reprogram procedure from the beginning. 
11. Follow the on-screen instructions to perform the following:
    • Throttle Valve Closed Position. 
    • Idle Air Volume Learn (IAVL). 
      NOTE:

      • Listed below are common conditions required for IAVL to complete. 
      • If IAVL does not complete within a few minutes, a condition may be out of range. 
      • Refer to the appropriate ESM for specific conditions required for the vehicle you are working on. 
        • Engine coolant temperature: 70-100°C (158 - 212°F)
        • Battery voltage: More than 12.9V (At idle)
        • Selector lever: P or N
        • Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
        • Steering wheel: Neutral (Straight-ahead position)
        • Vehicle speed: Stopped
        • Transmission: Warmed up
    • Accelerator Pedal Close Position Learning 
    • Erase DTCs 
12. When the entire reprogramming process is complete, the screen in Figure 8 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 8) and attach it to the repair order for warranty documentation.
15. Select Confirm. 
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.

CLAIMS INFORMATION

Submit a "CM" line claim using the following claims coding: 

CAMPAIGN ("CM") ID	DESCRIPTION	OP CODE	FRT
PM827	ECM Reprogramming	PM8270	0.4 hrs
PM827	Reprogramming Not Needed	PM8272	0.3 hrs