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Driver-Side Door Glass Cannot Be Operated Manually Or Automatically [07/2015 - ]: Procedure

  1. POWER WINDOW MASTER SWITCH CONNECTOR INSPECTION 
    1. Switch the ignition off.
    2. Disconnect the negative battery cable.

      Refer to REMOVAL [07/2015 - ]

    3. Disconnect the power window master switch connector.
    4. Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection.
    5. Is the connector normal?

      Result

      Result
      Yes
      No

    Result:  2

    No 

    See step  14

    Result:  1

    Yes 

    See step  2

  2. POWER WINDOW MOTOR CONNECTOR INSPECTION 
    1. Disconnect the power window motor connector.
    2. Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection
    3. Is the connector normal?

      Result

      Result
      Yes
      No

    Result:  2

    No 

    See step  13

    Result:  1

    Yes 

    See step  3

  3. VERIFY IF MALFUNCTION CAUSE IS POWER WINDOW MASTER SWITCH POWER SUPPLY CIRCUIT 
    1. Reconnect all the disconnected connectors.
    2. Connect the negative battery cable.

      Refer to INSTALLATION [07/2015 - ]

    3. Measure the voltage at the following terminals (vehicle wiring harness side).
      • Power window master switch terminal F3-6
      • Power window master switch terminal F3-12
    4. Is the voltage B+?

      Result

      Result
      Yes
      No

    Result:  2

    No 

    See step  12

    Result:  1

    Yes 

    See step  4

  4. VERIFY IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN POWER WINDOW MASTER SWITCH AND BODY GROUND 
    1. Disconnect the negative battery cable.

      Refer to REMOVAL [07/2015 - ]

    2. Disconnect the power window master switch connector.
    3. Inspect for continuity between power window master switch terminal F4-1 (vehicle wiring harness side) and body ground.
    4. Is there continuity?

      Result

      Result
      Yes
      No

    Result:  2

    No 

    See step  11

    Result:  1

    Yes 

    See step  5

  5. POWER WINDOW MOTOR TERMINALS F5-3 AND F5-6 INSPECTION 
    1. Reconnect all the disconnected connectors.
    2. Refer to INSTALLATION [07/2015 - ]
    3. Measure the voltage at power window motor terminals F5-3 and F5-6 while operating the power window master switch.
      • Terminal F5-3 during close operation
      • Terminal F5-6 during open operation
    4. Is the voltage B+?

      Result

      Result
      Yes
      No

    Result:  2

    Yes 

    See step  10

    Result:  1

    No 

    See step  6

  6. POWER WINDOW MASTER SWITCH TERMINALS F3-11 AND F3-10 INSPECTION 
    1. Measure the voltage at power window master switch terminals F3-11 and F3-10.

      Refer to INSPECTION [07/2015 - ]

    2. Is the power window master switch normal?

      Result

      Result
      Yes
      No

    Result:  1

    Yes 

    See step  8

    Result:  2

    No 

    See step  9

  7. VERIFY IF MALFUNCTION CAUSE IS CORRECTED 
    1. Does the power window system operate normally?

      Result

      Result
      Yes
      No

    Result:  1

    Yes 

    TROUBLESHOOTING COMPLETED. (EXPLAIN THE PROBLEM TO THE CUSTOMER.) 

    Result:  2

    No 

    VERIFY THE MALFUNCTION SYMPTOM IN THE SYMPTOM TROUBLESHOOTING CHART AND PERFORM THE OTHER APPLICABLE MALFUNCTION DIAGNOSIS. 

  8. REFER TO THE WIRING DIAGRAM AND VERIFY IF THERE IS A COMMON CONNECTOR BETWEEN THE FOLLOWING TERMINALS. 
    • Power window master switch terminal F3-11 and power window motor terminal F5-3
    • Power window master switch terminal F3-10 and power window motor terminal F5-6

    If there is a common connector: 

    • Inspect the common connector and terminals for corrosion, damage, or disconnection and the common wiring harnesses for an open or short circuit to determine the malfunctioning location.
    • Repair or replace the malfunctioning location.

    If there is no common connector: 

    • Repair or replace the wiring harness which has an open or short circuit.
    1. Go to the next step.

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  7

  9. REPLACE THE POWER WINDOW MASTER SWITCH, THEN GO TO THE NEXT STEP. 
    1. Refer to REMOVAL [07/2015 - ]

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  7

  10. REPLACE THE POWER WINDOW MOTOR, THEN GO TO STEP 7. 
    1. Refer to REMOVAL [07/2015 - ]

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  7

  11. REFER TO THE WIRING DIAGRAM AND VERIFY IF THERE IS A COMMON CONNECTOR BETWEEN POWER WINDOW MASTER SWITCH TERMINAL F4-1 AND BODY GROUND. 

    If there is a common connector: 

    • Inspect the common connector and terminals for corrosion, damage, or disconnection and the common wiring harnesses for short to ground to determine the malfunctioning location.
    • Repair or replace the malfunctioning location.

    If there is no common connector: 

    • Repair or replace the wiring harness which is shorted to ground.
    1. Go to Step 7.

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  7

  12. INSPECT THE P.WINDOW1 30A FUSE AND P.WINDOW2 25A FUSE. 
    1. If any fuse is damaged:
      • Replace the fuse.
    2. If the fuses are normal:
      • Refer to the wiring diagram and verify if there is a common connector between the following terminals.
        • P.WINDOW1 30A fuse and power window master switch terminal F3-6
        • P.WINDOW2 25A fuse and power window master switch terminal F3-12

      If there is a common connector: 

      • Inspect the common connector and terminals for corrosion, damage, or disconnection and the common wiring harnesses for an open circuit to determine the malfunctioning location.
      • Repair or replace the malfunctioning location.

      If there is no common connector: 

      • Repair or replace the wiring harness which has an open circuit.
    3. Go to Step 7.

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  7

  13. REPAIR OR REPLACE THE CONNECTOR, THEN GO TO STEP 7. 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  7

  14. REPAIR OR REPLACE THE CONNECTOR, THEN GO TO STEP 7. 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  7