Recall Campaign 2016060002 - Update Battery Management System Control Module Software (2016060002)

WARNING: This page is about the Fortwo Electric Drive, 2D Convertible, which is a different variant/trim than selected.

Publication date: 2016-07-01
Reference number: 2016060002

RECALL CAMPAIGN 2016060002 - UPDATE BATTERY MANAGEMENT SYSTEM CONTROL MODULE SOFTWARE

SERVICE CAMPAIGN BULLETIN

Reference Number(s): 2016060002, Date of Issue: July 2016

SMART:

Model 451, Model Years 2013 - 2016

SUBJECT

Model 451, Model Years 2013 - 2016

Update Battery Management System Control Module Software

Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain smart vehicles (451 platform) the software for the battery management system may not correspond to the series level software configuration.

An authorized Mercedes-Benz dealer will update the battery management system control module software during the next workshop visit.

Prior to performing this Service Campaign:

Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
Please review the entire Service Campaign bulletin and follow the repair procedure exactly as described.

Approximately 4,278 vehicles are affected.

PROCEDURE

NOTE:

Use DAS/Xentry 05-06/16 with all associated patches or higher.
Follow the steps exactly as described in DAS/Xentry.
Connect battery charger (battery voltage >12.5V).
Ensure all electrical consumers are switched-off.
In the event of software/SCN update issues, contact Star Diagnosis User Help Desk. Please refer to the "pre-call" check list before contacting UHD
Refer to Star Diagnosis System (SDS) Best Practices Guide.

Update N82/2 battery management system control module software:
Systems -> N82/2 (Battery management system control unit) -> Control unit adaptations -> Control unit programming.
Follow on-screen instructions.
NOTE: The following allowable labor operation should be used when submitting a warranty claim for this repair:

WARRANTY INFORMATION

Operation:

Connect/disconnect battery charger (02-5058)
Star Diagnosis System (SDS), Connect/disconnect (02-4762)
Update control module software (02-9334)

WARRANTY INFORMATION

Damage Code

Operation Number

Labor Time (hrs.)

54 987 41 8

02-5058

0.1

02-4762

0.1

02-9334⁽¹⁾

0.1

⁽¹⁾	This operation number can be claimed up to 5 times.

NOTE: Operation Number labor times are subject to change.