Basic Diagnostic Procedure: Procedure

Ask the customer when and how the trouble occurred using the interview check list. Ref. to POWER REAR GATE (DIAGNOSTICS)>CHECK LIST FOR INTERVIEW>CHECK .

Did you interview the customer?

Yes  : Go to  2.

No  : Perform the interview, and Go to  2.

1. Open the PRG manually.
2. Manually close PRG to the partially latched position, and operate the auto closer to fully close PRG.
3. Press any of the PRG operation switches to perform the automatic operation of PRG.

Is the initialization operation possible?

Yes  : Go to  4.

No  : Go to  3.

Perform basic inspection. Ref. to POWER REAR GATE (DIAGNOSTICS)>GENERAL DESCRIPTION>INSPECTION .

Is the check result OK?

Yes  : Go to  4.

No  : Repair the faulty part found in basic inspection, and Go to  4.

1. Turn the ignition switch to OFF.
2. Connect the Subaru Select Monitor to data link connector. Ref. to COMMON (DIAG)>DATA LINK CONNECTOR .
3. Turn the ignition switch to ON and run the Subaru Select Monitor.
4. Select [Power Rear Gate].
   NOTE: For detailed operation procedures, refer to "Help" of application.

Is communication possible?

Yes  : Go to  5.

No  : Check the communication circuit. Ref. to POWER REAR GATE (DIAGNOSTICS)>DIAGNOSTIC PROCEDURE FOR SUBARU SELECT MONITOR COMMUNICATION .

Read the DTC of [Power Rear Gate] using the Subaru Select Monitor. Ref. to POWER REAR GATE (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

Are any DTCs displayed? (Current malfunction)

Yes:  Record the DTC, time stamp and freeze frame data, and Go to  6.

No  : Go to  7.

1. Perform the diagnosis according to DTC. Ref. to POWER REAR GATE (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC)>LIST .
2. Repair or replace the cause of trouble.
3. Using the Subaru Select Monitor, perform the clear memory of [Power Rear Gate]. Ref. to COMMON (diag)>CLEAR MEMORY .
4. Read the DTC of [Power Rear Gate] using the Subaru Select Monitor, Ref. to POWER REAR GATE (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

Are any DTCs displayed? (Current malfunction)

Yes:  Repeat Go to  6. until DTC is not shown.

No  : Finish the diagnosis.

Check "Diagnostics with Phenomenon", Ref. to POWER REAR GATE (DIAGNOSTICS)>DIAGNOSTICS WITH PHENOMENON .

Is there a symptom that corresponds in the phenomenon list?

Yes:  Perform diagnosis according to the procedures in the diagnostics with phenomenon.

No  : Power rear gate system is normal.