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Basic Diagnostic Procedure: Procedure

  1. PERFORM CUSTOMER INTERVIEW  .

    Ask the customer when and how the trouble occurred using the interview check list. Ref. to Telematics System (Diagnostics)>Check List For Interview .

    Did you interview the customer?

    Yes  : Go to  2 .

    No  : Perform the interview, and Go to  2 .

  2. PERFORM BASIC INSPECTION  .

    Perform basic inspection. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>General Description>INSPECTION .

    Is the check result OK?

    Yes  : Go to  3 .

    No  : Repair the faulty part found in basic inspection, and Go to  3 .

  3. CHECK SUBARU SELECT MONITOR COMMUNICATION  .
    1. Turn the ignition switch to OFF.
    2. Connect the Subaru Select Monitor to data link connector. Ref. to COMMON (DIAG)>DATA LINK CONNECTOR .
    3. Turn the ignition switch to ON and run the Subaru Select Monitor.
    4. Select [Telematics].
    NOTE: For detailed operation procedures, refer to "Help" of application.

    Is communication possible?

    Yes  : Go to  4 .

    No  : Check the communication circuit. Ref. to Telematics System (Diagnostics)>Diagnostic Procedure For Subaru Select Monitor Communication .

  4. CHECK DTC  .

    Read the DTC of [Telematics] using the Subaru Select Monitor. Ref. to Telematics System (Diagnostics)>Diagnostic Trouble Code (DTC) .

    NOTE: If DTC is detected, only RED LED will illuminate. For details, refer to LED illumination status list. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>CHECK LIST FOR INTERVIEW>CHECK>LED ILLUMINATION STATUS LIST .

    Are any DTCs displayed? (Current malfunction)

    Yes  : Record the DTC, time stamp and freeze frame data, and Go to  5 .

    No  : Perform diagnosis according to the procedures in the diagnostics with phenomenon. Ref. to Telematics System (Diagnostics)>Diagnostics With Phenomenon .

  5. PERFORM DIAGNOSIS  .
    1. Perform the diagnosis for the displayed DTCs. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>Diagnostic Trouble Code (DTC)>LIST .
    2. Repair or replace the cause of trouble.
    3. Using the Subaru Select Monitor, perform the clear memory of [Telematics]. Ref. to COMMON (DIAG)>CLEAR MEMORY .
    4. Execute the inspection mode. Ref. to Telematics System (Diagnostics)>Inspection Mode .
    5. Read the DTC of [Telematics] using the Subaru Select Monitor. Ref. to Telematics System (Diagnostics)>Diagnostic Trouble Code (DTC) .

    Are any DTCs displayed? (Current malfunction)

    Yes  : Repeat step  5 until DTC is not shown. Go to  5 .

    No  : Finish the diagnosis.

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