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Android Auto Cannot Be Connected

Probable cause:

Smartphone malfunction, unit body malfunction

CAUTION: Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to COCKPIT CONTROL (DIAGNOSTICS)>GENERAL DESCRIPTION>CAUTION .

CHECK ANDROID DEVICE .
Restart the Android device, and connect it again.

Does it start properly?

Yes: Currently no failure is found.

No: Go to 2.
CHECK ANDROID DEVICE .
Delete the Android registration information on both the Android device and the center display, register Android again, and then connect it again.

Does it start properly?

Yes: Currently no failure is found.

No: Go to 3.
CHECK ANDROID DEVICE .
Connect another Android device.

Does it start properly?

Yes: Android device which cannot be connected might be faulty.

No: Go to 4.
CHECK ENVIRONMENTAL CONDITION .
Check if any external devices which emit strong electromagnetic waves and noises, such as a radio antenna, is installed inside the vehicle.

Is the area free from any factors that emit strong electromagnetic waves and noises?

Yes: Replace the cockpit control module. Ref. to ENTERTAINMENT & MONITORING>COCKPIT DISPLAY .

No: Remove the external device and perform the inspection from step 1 again. Go to 1.