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Home >> Tesla >> 2021 >> Model S Performance >> Repair and Diagnosis >> External Pages >> Different car >> Section 24 (Maintenance, Inspection And Service -- Model Y) >> Firmware Service >> User Data (Factory Reset) >> Procedure
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User Data (Factory Reset): Procedure

WARNING: This page is about a different car, the 2024 Tesla Model Y, 2023 Tesla Model Y, 2022 Tesla Model Y, 2021 Tesla Model Y, and 2020 Tesla Model Y. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: The service procedure below details resetting vehicle user data when the previous user's credentials are not available.
  1. Enable Service Mode. See SERVICE MODE .
  2. Select Actions/Autodiag  , and then search for "Reset".
  3. Select the "Service Factory Reset" routine, and then click Run  .
  4. When the routine has finished, close the window and exit Service Mode. See SERVICE MODE .
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