How To Proceed With Troubleshooting

HINT:

• Use the following procedure to troubleshoot the key reminder warning system.
• *: Use the Techstream.

1. VEHICLE BROUGHT TO WORKSHOP 
2. CUSTOMER PROBLEM ANALYSIS 

   HINT:

   • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
   • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
   • The following 5 items are important points in the problem analysis:
     PROBLEM ANALYSIS CHART
     
     

     What	Vehicle model, system name
     When	Date, time, occurrence frequency
     Where	Road conditions
     Under what conditions?	Driving conditions, weather conditions
     How did it happen?	Problem symptoms

3. INSPECT BATTERY VOLTAGE 
   1. Measure the battery voltage.

      Standard Voltage: 

      11 to 14 V 

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

4. INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* 
   1. Using the Techstream, inspect the CAN communication function to ensure there are no malfunctions in the communication system

   Result 

   RESULT REFERENCE
   
   

   Result	Proceed to
   DTC is not output.	A
   DTC is output.	B

   B: GO TO CAN COMMUNICATION SYSTEM  (See CAN COMMUNICATION SYSTEM )

   A: Go to Next Step 

5. PROBLEM SYMPTOMS TABLE 
   1. Refer to Problem Symptoms Table (See PROBLEM SYMPTOMS TABLE ).

   Result 

   RESULT REFERENCE
   
   

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table.	A
   Fault is listed in Problem Symptoms Table.	B

   B: GO TO STEP  7

   A: Go to Next Step 

6. OVERALL ANALYSIS AND TROUBLESHOOTING* 
   1. Data List/Active Test (See DATA LIST / ACTIVE TEST )
   2. Terminals of ECU (See TERMINALS OF ECU )
   3. Operation Check (See OPERATION CHECK )
7. REPAIR OR REPLACE 
8. CONFIRMATION TEST 

   NEXT: END