How To Proceed With Troubleshooting [08/2013 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result: 1
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
Result
Proceed to NEXT Result: 1
NEXT
See step 3
- CONNECT TECHSTREAM TO DLC3*
HINT:
If the display indicates a communication fault in the Techstream, inspect the DLC3.
When any CAN communication system DTCs are output, perform troubleshooting on the CAN communication system first.
Result
Proceed to NEXT Result: 1
NEXT
See step 4
- CHECK DTC AND FREEZE FRAME DATA*
- Check for DTCs.
Refer to DTC CHECK / CLEAR [08/2013 - ]
Powertrain > Engine and ECT > Trouble Codes
- Check for freeze frame data.
Refer to FREEZE FRAME DATA [08/2013 - 08/2016] Refer to FREEZE FRAME DATA [08/2016 - ]
HINT:
Record or print DTCs and freeze frame data if necessary.
Result
Proceed to NEXT
Result: 1
NEXT
See step 5
- Check for DTCs.
- CLEAR DTC AND FREEZE FRAME DATA*
- Clear the DTCs and freeze frame data.
Refer to DTC CHECK / CLEAR [08/2013 - ]
Powertrain > Engine and ECT > Clear DTCs
Result
Proceed to NEXT
Result: 1
NEXT
See step 6
- Clear the DTCs and freeze frame data.
- CONDUCT VISUAL INSPECTION
Result
Proceed to NEXT Result: 1
NEXT
See step 7
- SELECT CHECK MODE DIAGNOSIS*
- Switch the ECM from normal mode to check mode.
Powertrain > Engine and ECT > Utility
Tester Display Check Mode HINT:
Refer to Check Mode Procedure.
Refer to CHECK MODE PROCEDURE [08/2013 - ]
Result
Proceed to NEXT
Result: 1
NEXT
See step 8
- Switch the ECM from normal mode to check mode.
- CONFIRM PROBLEM SYMPTOMS
- Confirm problem symptoms.
HINT:
If the engine does not start, first perform the "Check DTC" procedure and "Conduct Basic Inspection" procedure below.
Result
Result Proceed to Malfunction does not occur A Malfunction occurs B
Result: 2
B
See step 10
Result: 1
A
See step 9
- Confirm problem symptoms.
- SIMULATE SYMPTOMS
HINT:
Refer to Symptom Simulation.
Refer to PROBLEM SYMPTOMS TABLE [08/2013 - 08/2016] Refer to PROBLEM SYMPTOMS TABLE [08/2016 - ]
Result
Proceed to NEXT Result: 1
NEXT
See step 10
- CHECK DTC*
- Check for DTCs.
Powertrain > Engine and ECT > Trouble Codes
HINT:
Refer to DTC Check / Clear.
Refer to DTC CHECK / CLEAR [08/2013 - ]
Result
Result Proceed to DTCs are output A DTCs are not output B
Result: 2
B
See step 12
Result: 1
A
See step 11
- Check for DTCs.
- REFER TO DTC CHART
HINT:
Refer to Diagnostic Trouble Code Chart.
Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2013 - 08/2014] Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2014 - 08/2015] Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2015 - 08/2016] Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2016 - ]
Result
Proceed to NEXT Result: 1
NEXT
See step 12
- CONDUCT BASIC INSPECTION
- Conduct basic inspection.
HINT:
Refer to Basic Inspection.
Refer to BASIC INSPECTION [08/2013 - ]
Result
Result Proceed to Malfunctioning parts not confirmed A Malfunctioning parts confirmed B
Result: 2
B
See step 17
Result: 1
A
See step 13
- Conduct basic inspection.
- REFER TO PROBLEM SYMPTOMS TABLE
HINT:
Refer to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [08/2013 - 08/2016] Refer to PROBLEM SYMPTOMS TABLE [08/2016 - ]
Result
Result Proceed to Malfunctioning circuit confirmed A Malfunctioning parts confirmed B Result: 2
B
See step 17
Result: 1
A
See step 14
- CHECK ECM POWER SOURCE CIRCUIT
- Check the ECM power source circuit.
HINT:
Refer to ECM Power Source Circuit.
Refer to ECM Power Source Circuit [08/2013 - ]
Result
Proceed to NEXT
Result: 1
NEXT
See step 15
- Check the ECM power source circuit.
- CONDUCT CIRCUIT INSPECTION
Result
Result Proceed to Malfunction not confirmed A Malfunction confirmed B Result: 2
B
See step 18
Result: 1
A
See step 16
- CHECK FOR INTERMITTENT PROBLEMS
- Check for intermittent problems.
HINT:
Refer to Check for Intermittent Problems.
Refer to CHECK FOR INTERMITTENT PROBLEMS [08/2013 - ]
Result
Proceed to NEXT
Result: 1
NEXT
See step 17
- Check for intermittent problems.
- CONDUCT PARTS INSPECTION
Result
Proceed to NEXT Result: 1
NEXT
See step 18
- IDENTIFY PROBLEM
Result
Proceed to NEXT Result: 1
NEXT
See step 19
- ADJUST AND/OR REPAIR
Result
Proceed to NEXT Result: 1
NEXT
See step 20
- CONDUCT CONFIRMATION TEST
Result
Proceed to NEXT Result: 1
NEXT
END