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Home >> Toyota >> 2019 >> Prius Prime Premium >> Repair and Diagnosis >> Engine Performance >> Engine Control Systems >> Plug-In Charge Control System - Circuit & System Tests >> Plug-In Charge Control System >> Symptom Tests >> Cannot Unlock Charging Connector [09/2016 - 05/2019] >> Caution / Notice / Hint
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Caution / Notice / Hint

WARNING:
  • Before the following operations are conducted, take precautions to prevent electric shock by turning the power switch off, wearing insulated gloves, and removing the service plug grip from HV battery.
    Fig 1: Wear Insulated Gloves
    GTY588386Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    • Inspecting the high-voltage system
    • Disconnecting the low voltage connector of the inverter with converter assembly
    • Disconnecting the low voltage connector of the HV battery
    • Disconnecting the low voltage connector of the electric vehicle charger assembly
  • To prevent electric shock, make sure to remove the service plug grip to cut off the high voltage circuit before servicing the vehicle.
    Fig 2: Do Not Service The Vehicle Before Cutting Of The High-Voltage Circuit
    GTY687067Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  • After removing the service plug grip from the HV battery, put it in your pocket to prevent other technicians from accidentally reconnecting it while you are working on the high-voltage system.
    Fig 3: Do Not Leave Service Plug Grip Accessible To Other Technicians
    GTY703958Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  • After removing the service plug grip, wait for at least 10 minutes before touching any of the high-voltage connectors or terminals. After waiting for 10 minutes, check the voltage at the terminals in the inspection point in the inverter with converter assembly. The voltage should be 0 V before beginning work.

    Refer to PRECAUTION [09/2016 - 07/2020]

    HINT: 

    Waiting for at least 10 minutes is required to discharge the high-voltage capacitor inside the inverter with converter assembly and the electric vehicle charger assembly.

    Fig 4: Do Not Service The Vehicle Without Waiting At Least 10 Minutes To Discharge The High-Voltage Capacitor
    GTY733532Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    *a Without waiting for 10 minutes
NOTE:
  • After turning the power switch off, waiting time may be required before disconnecting the cable from the negative (-) auxiliary battery terminal. Therefore, make sure to read the disconnecting the cable from the negative (-) auxiliary battery terminal notices before proceeding with work.

    Refer to PRECAUTION [09/2016 - 01/2018] , or refer to PRECAUTION [01/2018 - 05/2019]

  • Make sure that the smart key system (for Entry Function) is not canceled through a customize setting before performing this troubleshooting procedure.
  • To protect the charging port lid lock motor and charging connector lock motor, if the charging port lid lock or charging connector lock is operated repeatedly, operation of the lock will be prohibited. Wait for 3 minutes or more to allow the motor to cool and then resume the inspection.
  • To protect the charging port lid lock motor and charging connector lock motor, if the charging port lid lock and charging connector lock are operated repeatedly in quick succession, operation of the lock will be prohibited for a certain amount of time. Wait for 3 seconds or more after operation was prohibited and then resume the inspection.
  • If the charging connector lock is dirty or frozen, or if foreign matter is caught between the charging connector and charging connector lock, the charging connector may not be able to be locked/unlocked. Clean the charging connector lock before performing the inspection.
  • If a charging cable other than the charging cable provided with the vehicle is used, the charging connector lock may not operate correctly. Check that the lock and unlock functions of the charging connector lock operate properly using the charging cable provided with the vehicle before proceeding with the inspection.
  • When the charging connector is connected, changing the "Charging Connector Lock" customize setting (to "Auto Lock" or "Auto Lock & Auto Unlock") will not lock or unlock the charging connector.

    Refer to CUSTOMIZE PARAMETERS [09/2016 - ]

  • Make sure that the plug-in charge control system customize setting "Charging Connector Lock" is set to "Manual Lock" before performing the following procedure.

    Refer to CUSTOMIZE PARAMETERS [09/2016 - ]