Update Programming Climate Control Software Update (GROUP 87, NO. 12-02)

Publication date: 2012-02-13
Reference number: GROUP 87, NO. 12-02
Supersedes refnos: 2028678

UPDATE PROGRAMMING CLIMATE CONTROL SOFTWARE UPDATE

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 87, NO. 12-02 (2028678), Date of Issue: February 13, 2012

VOLKSWAGEN:	Tiguan 2011-2012; Golf/GTI 2011-2012; Jetta SportWagen 2011-2012; CC 2012
GROUP:	87 - Air Conditioner

Model(s)	Year	Eng. Code	Trans. Code	VIN Range From	VIN Range To
Tiguan	2011-2012	All	All	All	All
Golf/GTI	2011-2012	All	All	All	All
Jetta SportWagen	2011-2012	All	All	All	All
CC	2012	All	All	All	All

Condition

87 12 02 February 13, 2012 2028678

Update Programming Climate Control Software Update

Technical Background

Tip:

This technical bulletin only supports vehicles with "KH6" P.R. code.

Customer may complain that heater is not blowing hot enough, even with heater control set to MAX heat position, especially after vehicle sits overnight, or for long periods of time. Customer may also state that heat will temporarily return once they manipulate the heater control knob.

Production Solution

Introduction of new software beginning January 23, 2012.

Service

Update Programming Procedure

Tip:

To Update-Programming using SVM, review and follow instructions in Technical Bulletin Instance 2014603 "Software Version Management".

The SVM Process must be completed in its entirety so the database receives the update confirmation response. A warranty claim may not be reimbursed if there is no confirmation response to support the claim.

NOTE: Prior to launching VAS-PC application and starting control module update process, confirm tester screen saver and power settings in accordance with Special Tools and Equipment - Service Information Circular # VSE-08-18. Failure to do so may result in the tester entering power save mode during data transfer, and subsequent control module failure.

When using a VAS 6150/5051B or VAS 5052A tester in conjunction with a VAS 5054A wireless transmitter head for a flash procedure, please connect a USB cable between the transmitter head and the tester. Failure to do so may lead to errors during the flash procedure.

VAS tools must only be used with their power adapters plugged in. Under no circumstances should they be used on battery power alone during the programming procedure.

Attach VAS device to vehicle and switch the ignition key ON.
Enter Vehicle Self Diagnosis.
Select "08 - Air conditioner/heater electronics" < arrow>.
Select "003 - Identification".
Select "003.01 - Identification Master".
Select "Software version".
Check software version < circle>:

If software version is "0404 " or higher, work complete.

If software version is specifically "0303 or 0304 enter Guided Fault Finding to update software through (SVM), and input SVM Unit code 36C8 when prompted.

Prior to software update, unlock all doors.

Tip:

If the malfunction < as shown> appears, ensure all doors are unlocked, then reattempt to update vehicle.

The SVM flash procedure can be found in GFF under Functions/Component Selection, Software Version Management, Adapting Software.

WARNING: Radiator Fan(s) may cycle ON high speed during the update process! There is a serious risk that personal injury may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s) during Update Process!

Warranty

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual ⁽¹⁾

Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Tiguan

2011-2012

All

Golf/GTI

2011-2012

All

Jetta SportWagen

2011-2012

All

2012

All

SAGA Coding

Claim Type:

Use applicable Claim Type ⁽¹⁾

Service Number:

Damage Code

HST

Damage Location (Depends on Service No.)

8704

0039

Use applicable when indicated in ElsaWeb (L/R)

Parts Manufacturer

Tiguan, Golf, GTI, CC

WWO ⁽²⁾

Jetta SportWagen

3ME ⁽²⁾

Tiguan, Golf, GTI, CC

Labor Operation ⁽³⁾: Check Programming, No Further action required.

87040199 = 10 TU

Labor Operation ⁽³⁾: Update Programming

87042599 = 50 TU

Jetta SportWagen

Labor Operation ⁽³⁾: Check Programming, No Further action required.

87040199 = 10 TU

Labor Operation ⁽³⁾: Update Programming

87042599 = 65 TU

Causal Part:

Select labor operation 8704XXXX

Diagnostic Time ⁽⁴⁾

GFF Time expenditure

01500000 = 00 TU max.

Road Test

01210002 01210004

Technical Diagnosis

0132xxxx = 00 TU max.

Claim Comment: Input "As per Technical Bulletin 2028678" in comment section of Warranty Claim.

⁽¹⁾	Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

⁽²⁾	Code per warranty vendor code policy.

⁽³⁾	Labor Time Units (TUs) are subject to change with ELSA updates.

⁽⁴⁾	Documentation required per Warranty Policy Procedures Manual.

Required Parts and Tools

No Special Parts required.

Tool Description	Tool/Part No:
Midtronics Battery Tester/Charger	InCharge 940 (INC-940)
VAS Diagnostic Tool	VAS-PC, 5051B, 5052A, 6150X (Base CD V19.01.00 and Brand DVD V19.11.01 or higher)

Additional Information

All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.