Test Step 2 - Binding Liftgate

• Examine the liftgate for proper alignment, worn or binding hinges, stiff liftgate prop assembly, or loose/hard weatherstrip or anything that would cause an obstruction to proper operation.
• If necessary manually operate the liftgate of a known good vehicle and notice the effort needed.
• Compare the effort needed on the disabled vehicle.

Were there any mechanical problems found?

Yes

• Refer to service information for the related symptoms.
• Perform the Body Verification Test. Refer to BODY VERIFICATION TEST .

No

• Go to Test Step 3 Test Step 3 - Check Power Liftgate Connectors For Excessive Circuit Resistance