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Home >> Honda >> 2014 >> Pilot EX, FWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 79 (Navigation System) >> Symptom Troubleshooting >> Navigation Cannot Control HVAC By Voice Command
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Navigation Cannot Control HVAC By Voice Command

WARNING: This page is about a different car, the 2011 Honda Pilot, 2010 Honda Pilot, and 2009 Honda Pilot. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
  • Check the vehicle battery condition first.
  • Check any official Honda service website for more information about the navigation system.
  • Check for and resolve all CAN DTCs before troubleshooting the navigation system.
  • Always check the connectors for poor connections or loose terminals.
  • Before troubleshooting, make sure you have anti-theft codes for the navigation system.
  • After troubleshooting, enter the anti-theft codes for the navigation system.
  • Verify that the correct navigation unit is installed for this model. Go into the Diagnostic mode and use VERSION  ).
  • Make sure that the correct navigation DVD color and version are installed.
  1. Connect the HDS to the DLC. Check for B-CAN DTCs in the data list.

    Are there any DTCs in the B-CAN system? 

    YES  - Troubleshoot and repair all CAN related DTCs, and then retest.

    NO  - Go to step  2.

  2. Turn the ignition switch to ON (II).
  3. Check for the hard error code (see HOW TO CHECK ERROR HISTORY  ).

    Is the Hard Error Code in store? 

    YES  - Refer to HOW TO CHECK ERROR HISTORY  . ■

    NO  - Go to step  5.

  4. Turn the ignition switch to ON (II).
  5. Substitute and a known-good climate control unit (see CLIMATE CONTROL UNIT REMOVAL/INSTALLATION ). Reconnect all connectors, and retest.

    Does the symptom go away? 

    YES  - Replace the original climate control unit (see CLIMATE CONTROL UNIT REMOVAL/INSTALLATION ). ■

    NO  - Replace the navigation unit (see NAVIGATION UNIT REMOVAL/INSTALLATION  ). ■