Error Message Table
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2014 Honda Ridgeline, 2013 Honda Ridgeline, 2012 Honda Ridgeline, 2011 Honda Ridgeline, and 2010 Honda Ridgeline. However, it is still accessible from the selected car via links, so may be relevant.
ERROR MESSAGE CHART
| Screen Error Message | Solution |
|---|---|
| Navigation system is unable to acquire a proper GPS signal. | Make sure there is nothing on the dashboard blocking the GPS antenna. If not, move the vehicle to an open space away from tall buildings, trees, etc. Aftermarket metallic window tinting and other aftermarket devices can affect the GPS reception. |
| Navigation unit door is open or No DVD disc installed. Please check system. | Make sure the correct white-labeled navigation DVD is installed with the label side up and the navigation unit door is snapped fully closed (see FORCED STARTING OF DISPLAY ). |
| No DVD disc, please check system. | Check that the correct color and version navigation DVD is installed with the label side up (see FORCED STARTING OF DISPLAY ). |
| Display temp is too high. System will shut down until display cools down. | This message appears briefly when the display temperature is too high, and the display turns off until the temperature cools down. The system turns back on when the display cools down. |
| Outside temperature is low, system will take a while to start up. | The temperature is below -30°C and the navigation ECU has difficulties reading the DVD. The system will start up when the temperature warms up. |
| DVD disc reading error (unformatted), please consult your dealer. | Check the navigation DVD for the correct color and software version. Also check for deep scratches or other damage. Make sure you are using an official Honda navigation DVD (white in color). The system cannot read other mapping databases or video DVDs. Check any official Honda service website for more service information about the navigation system and software updates. |
| Route has not been completed. Please try again from a different location. | Routing to or from a place (new area) that is not in the map database. Try planning a different route to or from a different location that is clearly displayed on the map (map matched). |
| No alternate route found. Original route will be guided. | No alternate route method was found. The original route will be used. |
| This destination cannot be found in database. | The destination was not found in the database. Try another destination nearby, or select the destination with the joystick. |
| Please operate climate control after starting engine. | The engine needs to be running to operate the climate control system. |